In my current role, I will continue to drive account growth, optimize delivery processes, and lead initiatives for continuous improvement. I am committed to fostering a culture of innovation through the adoption of GenAI, leveraging it to solve critical business challenges for our clients. I am also responsible for the development and growth of a team of 1,800+ professionals skilled in niche technologies such as Guidewire, Salesforce, Informatica, Mainframe, IIB, MuleSoft, and Angular.

Leading several transformation engagements for an insurance giant based out of the USA, a multi-million-dollar deal for Capgemini. Some of the key projects includes integration of multiple instances of legacy Claims systems into Guidewire ClaimCenter; and major enhancements in PolicyCenter, that significantly improved Go-To-Market capability of the client across 50 states in North America.I lead a team of 900+ professionals (80% offshore leverage) who deliver solutions using niche… Show more Leading several transformation engagements for an insurance giant based out of the USA, a multi-million-dollar deal for Capgemini. Some of the key projects includes integration of multiple instances of legacy Claims systems into Guidewire ClaimCenter; and major enhancements in PolicyCenter, that significantly improved Go-To-Market capability of the client across 50 states in North America.I lead a team of 900+ professionals (80% offshore leverage) who deliver solutions using niche technologies – Guidewire, Salesforce, Informatica etc., helping the client in their digital transformation journey across Cloud, Personal Lines, Claims, Distribution, and Digital Marketing Lines of Business. Show less

Led the Digital, Cloud and Testing Portfolios for a major insurance provider in North America. These dynamic set of portfolios involved spearheading multiple transition projects, using niche technologies – Salesforce, AngularJS, Selenium etc., to transform the entire digital and cloud landscape for the client. As a result, we facilitated accelerated product marketing, significantly enhanced agents’ productivity through expedited Lead Qualification processes, and generated substantial savings… Show more Led the Digital, Cloud and Testing Portfolios for a major insurance provider in North America. These dynamic set of portfolios involved spearheading multiple transition projects, using niche technologies – Salesforce, AngularJS, Selenium etc., to transform the entire digital and cloud landscape for the client. As a result, we facilitated accelerated product marketing, significantly enhanced agents’ productivity through expedited Lead Qualification processes, and generated substantial savings due to transition to the cloud environment. Show less

Spearheaded delivery of multiple complex transition, transformation and Application Development & Maintenance programs for a large global insurance provider headquartered in Zurich, Switzerland. Led unique strategic programs that includes one of the first, and the most complex, transition of multiple business critical applications from on-premises to the cloud resulting in reduction of 40% run cost for the client. Implemented the first Guidewire claim center for Australia region, that… Show more Spearheaded delivery of multiple complex transition, transformation and Application Development & Maintenance programs for a large global insurance provider headquartered in Zurich, Switzerland. Led unique strategic programs that includes one of the first, and the most complex, transition of multiple business critical applications from on-premises to the cloud resulting in reduction of 40% run cost for the client. Implemented the first Guidewire claim center for Australia region, that includes application modernization. Show less

Manage service delivery of customer account(s) including program management, business growth, cost control and achievement of productivity improvements. This includes delivering impeccable service, developing effective relationships & teams, innovating and improving productivity, and growing and transforming the customer business.Key assignments: 1. Big Data-as-a-Service (BDaaS) Automation program for a large global bank:Managed the Big Data as a Service (BDaaS) automation… Show more Manage service delivery of customer account(s) including program management, business growth, cost control and achievement of productivity improvements. This includes delivering impeccable service, developing effective relationships & teams, innovating and improving productivity, and growing and transforming the customer business.Key assignments: 1. Big Data-as-a-Service (BDaaS) Automation program for a large global bank:Managed the Big Data as a Service (BDaaS) automation program within the bank. Scope includes developing a self service portal that’ll enable the users to acquire data from over 6000 sources, ingest the data in a centralized data lake and provision the data to multiple users. Key objective of the program was to automate the data ingestion cycle and reduce the effort from weeks to few days. This was also one of the first programs within the bank to implement Continuous Integration (CI) and Continuous Deployment (CD) using DevOps pipeline defined for the project.2. IT Transformation program - Agile and DevOps implementation for large global bank Managed DevOps and Agile learning program that involves learning curriculum implementation to train over 40,000 employees across multiple work streams and locations. Scope involved creation of a Role Based Curriculum for all the roles defined in the DevOps Target Operating Model and manage the existing learning operations as part of the bank' global IT Transformation initiative.3. Delivery Transformation Program for Capgemini Infra Operations Business Unit:Worked for the COO office and managed the Delivery Transformation program which contributes to over €60M cost savings to the organization’s P&L. Worked closely with the global leaders to understand cost savings strategy, report the deviations and ensure they are tracked to closure, track cost savings against the budget, track the progress of key initiatives which has strategic importance and are critical to business growth. Show less

• Managed multiple portfolios of revenue worth $20 million per year (cumulative) for large Telecommunication and Retail sector clients• Primary responsibility included managing the project management team that delivers multi-million dollar IT infrastructure projects, liaise with the account management team to assess the portfolio roadmap and revenue targets, develop strategies to optimize cost and improve service quality• Provide leadership and guidance to the project managers… Show more • Managed multiple portfolios of revenue worth $20 million per year (cumulative) for large Telecommunication and Retail sector clients• Primary responsibility included managing the project management team that delivers multi-million dollar IT infrastructure projects, liaise with the account management team to assess the portfolio roadmap and revenue targets, develop strategies to optimize cost and improve service quality• Provide leadership and guidance to the project managers, develop and mentor talent, collaborate with senior management teams to create ideas to improve performance efficiency that helps meet organization goals• Partner with project management center of excellence (PMCoE) to drive audits to gain project management maturity, identify improvement areas and strive to maintain positive client satisfaction• Lead various team engagement initiatives to help create a positive work environment and foster a sense of belongingness towards the organization • Program Management: Have effectively managed large application virtualization & migration program worth $4-5 million. Was responsible for all migration projects in the program, troubleshoot process related issues and mentor project managers. Collaborate with the account management team in strategic planning to assess the risks on various projects running under the program and propose possible solutions to ensure the project meets the desired business objectives• Project Management: Have managed multiple large complex IT infrastructure projects with global delivery teams spread across continents and coordinated with various groups to ensure project deliverables are met as scheduled Show less

• Managed projects in various streams including Enterprise Content Management, eCommerce Application development and multiple projects on Open Source technologies• Worked onsite for couple of years for multiple clients and played many dynamic roles including a Business Analyst, Project Manager, Subject Matter Expert for Information Workplace development and User Experience Consultant. Key responsibilities included requirements gathering & analysis, client communication at various levels… Show more • Managed projects in various streams including Enterprise Content Management, eCommerce Application development and multiple projects on Open Source technologies• Worked onsite for couple of years for multiple clients and played many dynamic roles including a Business Analyst, Project Manager, Subject Matter Expert for Information Workplace development and User Experience Consultant. Key responsibilities included requirements gathering & analysis, client communication at various levels, project execution, project resourcing, project cost management, quality improvement initiatives, strategic planning, project tracking and risk mitigation Show less

# Managing a team of 20 designers and developers, involved in Usability Engineering, quality control, providing work estimation and timeliness, staffing, train and hire junior analysts, co-coordinating with other teams in term of staffing and negotiating. # Responsibilities include people management, client relationship, risk management, scope management, and resource planning and project management. # Actively involved in the information architecture based projects, developing… Show more # Managing a team of 20 designers and developers, involved in Usability Engineering, quality control, providing work estimation and timeliness, staffing, train and hire junior analysts, co-coordinating with other teams in term of staffing and negotiating. # Responsibilities include people management, client relationship, risk management, scope management, and resource planning and project management. # Actively involved in the information architecture based projects, developing e-learning/multimedia products in Flash, business collaterals. Show less

# Responsible for client relationship, requirements gathering, estimation, strategy facilitation, project planning, task and resource allocation, people management, expectation management, team management and technical leadership to the team.# Hiring, staffing and training# Design and develop GUI interface for software applications, CBT / WBT and websites.

# Led teams working on design and estimation of effort on projects and was involved in project planning and requirements gathering.# Develop corporate presentation, websites, implementation of user interface models# Faculty for pioneer new multimedia/software technologies

# Performed the roles of a Senior Designer and design team member in the area of Multimedia presentation and web based projects# Worked in the area of internet technologies and multimedia technologies# Faculty member for Multimedia software