Siddharth Pathak Email and Phone Number
Business Analyst - Statements, Payments, and Credit Card Operations at
@
Canadian Tire Financial Services
oakville, ontario, canada
Siddharth Pathak's Location
St. Catharines, Ontario, Canada, Canada
Siddharth Pathak's Contact Details
Siddharth Pathak work email
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Siddharth Pathak personal email
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About Siddharth Pathak
I have over 9 years of experience in the Corporate World with 3 years in Banking, 4 years in UI designing + testing at different organizations and 2 years spent in Marketing and Analysis.With a Masters of Business Administration degree in Business Analysis, I have been able to learn the dynamics of an organization from grass root level. Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Analytical Skills, Microsoft Word, Web Development using Java and Angular2, and Public Speaking. Strong information technology professional with a Bachelor of Engineering (BE) focused in Information Technology.
Siddharth Pathak Work Experience Details
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Business Analyst - Credit Card OperationsCanadian Tire Financial Services Sep 2023 - PresentOakville, Ontario, Canada• Provide updates to stakeholders related to system issues or changes acting as the conduit between IT and contact centers by investigating issues and acting on behalf of marketing operations/customer service with IT and various external vendors.• Provide operational, technical and process improvement support across multiple systems.• Work with Business units to organize and complete work orders and requests for system support.• Provide subject matter expertise and design consultations on call centre technologies.• Participate in requirements gathering and work with business partners to determine prioritization of development, testing and deployment.• Create system process flows, customer experience flows, and communications for various audiences and levels.• Clearly communicate the impacts of all system related changes, additions, issues, conversions to stakeholders.• Support testing efforts, provide test scenarios, and interact with testers and test department to ensure testing is completed successfully pre and postproduction.• Provide Real Time and System launch support and attend required project meetings representing CMBO technology needs. -
Software TesterCanadian Tire Financial Services Aug 2020 - Sep 2023Ontario, Canada• Verifying newly introduced applications and modifications to existing critical systems while ensuring the software created by developers is fit for purpose.• Writing, execute, and validate test cases, documenting results and creating any required defects assigning to the development team for review.• Maintaining the test accounts for credit cards in TSYS system, Pega, Polaris and conditioning them as required for different cases and application platforms.• Performing regression testing for the Customer support web application and the Mobile application on iOS and Android for English and French.• Bringing business experience to the test area and translate technical issues into an impact assessment to the user community. Provide recommendations as to the severity and impact of identified technical issues.• Ensuring applications are fully tested and performing to the highest standards of functionality with the common goal of ensuring frictionless implementations of technology across the organization.• Attending project meetings, JAM and Sprint sessions to provide input and to gain a better understanding of the required validation.
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Analyst, Process And Operations - Ops It Service CenterOntario Government Jan 2021 - Apr 2021St Catharines, Ontario, Canada• Provide remote support to more than 60,000 Government Employees in an efficient and pleasant manner while effectively identifying and resolving IT issues.• Provide a high level of service when interacting with Directors, Executive clients and the Cabinet Office.• Provide extensive MS Exchange support, which includes rebuilding outlook profiles, diagnosing possible email outages, identifying exchange server connectivity issues, assisting with calendar delegation and permission issues, setting up shared resources and mailboxes, and access to OWA.• Manage Provincial, Federal and Municipal client logon ids in Active Directory, OTIS, ICON, Oracle, Meca and others. -
Senior Information Technology AnalystGoodman Graduate Business Council (Gbc) May 2020 - Jan 2021• Ensured web portal ran smoothly by changing layout and content monthly.• Maintained the GBC web portal for latest news and events required for career and volunteer activities by business graduate students. -
Graduate Engagement Community Peer MentorBrock University Aug 2020 - Oct 2020St Catharines, Ontario, Canada• Expanding students’ knowledge of on-campus resources and services by building students' confidence and comfort for all weekly scheduled processes at University.• Extending personal and social support and being positive role models to incoming students at University for all weekly and monthly event. -
Acting Vice President CommunicationsBrockgsa - Graduate Students Association Jan 2020 - Apr 2020Ontario, CanadaCoordinated all communications surrounding the Graduate Student Association and its members or keeping the students experience top of mind. -
Vice President FinanceBrockgsa - Graduate Students Association Sep 2019 - Apr 2020Ontario, CanadaThe Graduate Student Association(GSA) works for the interest of all graduate students at Brock University. Board Members are the liaison between the GSA Executive Committee and the Graduate students. Bring Issues and concerns of graduate students to the attention of the Board and Executive members.
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Technical AnalystInfosys Jul 2015 - Jul 2019Pune Area, India• Developed end to end web application on Angular 6 framework for an American Airplane manufacturing organization. Incorporated Adobe Analytics, Elastic search, and other third-party tools.• Migrated from Amazon Web Services to Microsoft Azure for microservices run on the cloud, storing code in the library, improving resource utilization and ensuring the security of an application.• Created an independent module to increase the financial value of the application and Tested it with automated selenium for client's assurance with each agile cycle delivered.• Ensured robustness of code delivered on daily basis by attending daily standup calls for commendable performance and client satisfaction throughout the term.• Led 4-5 team members and groomed technical skills to success as worked on the new application. -
Vice President- Global Exchange ProgramAiesec In Delhi Iit Jan 2014 - Jan 2015New Delhi Area, IndiaWas Vice President for Global exchange program, also known as Outgoing Global Internship Program.The job role included:• Marketing of Global Internship as a product across different universities and colleges.• Facilitating recruitment of members for the department.• Establishing and nurturing International Relations across local committees in different countries.• Creating analysis reports for other exchange programs at local committee level.• Mentoring members for leadership roles within Organisation.• Enabling a Team of 20+ individuals to achieve yearly targets.• Creating monthly audits which were to be assessed by AIESEC India. -
Manager- Global Exchange ProgramAiesec Aug 2013 - Dec 2013New Delhi Area, India• Worked as a Team Leader for Outgoing global internship program.• Facilitated annual recruitment process for AIESEC in Delhi IIT.• Took various responsibilities of organizing conferences and events.
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Member- Global Exchange ProgramAiesec Jan 2013 - Aug 2013New Delhi Area, IndiaAs a member for Global Internship program the key responsibilities were:To filter candidates appropriate for internship program.Cold calling to expand market for internship program at local committee level.
Siddharth Pathak Skills
Grievances
Writing
Sec
Rca
Consulting
Genius
Waterfall
Test Automation
Payments
Overseeing
Debugging
Service Desk
Windows
Infrastructure
Argentina
Acting
Campus Placement
Cost
Jira
Agile Methodologies
Mentoring
Hp Quality Center
Vas
Data Mapping
Proxy
Field Support
Work Ethic
Non Technical
Cross Functional Team Leadership
Image Optimization
Travel
Closure
Ios
Management
Search Engines
Sit
Sanity Testing
Aggregate
Desktop Computers
Mobile Testing
Integration
Crm
Mysql
Initiation
Test Scenarios
Friendly
Human Resources
Execution
Data Center
Web Applications
Networking
Local Area Network
Languages
Customer Satisfaction
System
Legal Writing
Business Services
Telecommunications
English
Defect Tracking
Team Management
Test Data
Map
Reports
Seo
Defect
Google
Wal Mart
Visual Basic
Operations Management
Android
Testing
Training
Report Creation
Enrichment
Customer Service
Virtual
Foundation Level
Learner
Scripting
Mobile Computing
Project Management
Database Testing
User Stories
Istqb
Application Lifecycle Management
Analysis
Written
Consultancy Services
Test Planning
Ion
C
Content Management
Operating Systems
Accountability
Applications
Customer Engineering
Detail
Sid
Jcl
Quality Assurance
Commercial Banking
E2e
Operations
Smoke
Html
Triage
Mobile Applications
Software Testing
Microsoft Access
Exceptions
Queries
Technical Support
Project Planning
Failure Analysis
Data Driven Testing
Project
Final Cut Pro
Sql
Functional Testing
Facilities Management
Pricing
Online Assessment
Websites
Responsibility
Badminton
Application Testing
Treasury Services
Sprint
Reviews
Rbs
Rail
Regression Testing
Logic Gates
Scrum
Concerts
Financial Services
Frame
Phase
Java
Aptitude
Test Cases
India
Javascript
Treasury
Optimizer
Optimization
System Testing
Risk
Trading
Vbscript
Delivery
Evaluation
Hindi
Automation
Siddharth Pathak Education Details
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Business Administration And Management, Business Analytics -
Information Technology -
Vvdav Public School
Frequently Asked Questions about Siddharth Pathak
What company does Siddharth Pathak work for?
Siddharth Pathak works for Canadian Tire Financial Services
What is Siddharth Pathak's role at the current company?
Siddharth Pathak's current role is Business Analyst - Statements, Payments, and Credit Card Operations.
What is Siddharth Pathak's email address?
Siddharth Pathak's email address is de****@****ail.com
What schools did Siddharth Pathak attend?
Siddharth Pathak attended Goodman School Of Business At Brock University, Guru Gobind Singh Indraprastha University, Vvdav Public School.
What skills is Siddharth Pathak known for?
Siddharth Pathak has skills like Grievances, Writing, Sec, Rca, Consulting, Genius, Waterfall, Test Automation, Payments, Overseeing, Debugging, Service Desk.
Who are Siddharth Pathak's colleagues?
Siddharth Pathak's colleagues are Judy Dussault, Oana Ursachi, Élyse Griffin, Sheena Morrison, Luke G., L I, Allison Nguyen.
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Siddharth Pathak
Founder & Ceo- Match Matters | Founder & Coo- Saarthi | Entrepreneur | Leader | Strategy And Growth Expert | Business Accelerator | Bp’28 | Pilot Year | Planning The Legacy |Edmonton, Ab -
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