As a Senior IT Program Manager at LinkedIn, I lead the design and implementation of automation and AI solutions that enhance the efficiency, productivity, and effectiveness of various business units and stakeholders. With a background in business process engineering, robotics process automation, process mining, business analytics, and intelligence, I have a demonstrated history of delivering innovative and impactful projects in the internet industry using Agile and Scrum methodologies.Some of my recent achievements include deploying a chatbot org-wide across the globe that assists 300+ Account Managers and Deal Desk members, implementing OCR to read legal documents and store data within CRM, and designing a governance model for scalable and structured automation. I have also received multiple awards and recognitions for my contributions, such as the SK21 Unsung Hero Award, the Innovation Excellence Award, and the SK23 GTM Ops Team Recognition. I am also certified in UiPath and Automation Anywhere, along with Lean Six Sigma issued by KPMG.In addition to my current role, I am pursuing a Master of Science degree in Artificial Intelligence and Machine Learning from International Institute of Information Technology Bangalore, expected to graduate in Apr 2024. I am passionate about learning new technologies and skills that can help me create value for the organization and the customers. My goal is to leverage my expertise and experience in automation and AI to drive digital transformation and growth for LinkedIn and the wider community.
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Staff EngineeringLinkedinBengaluru, Ka, In
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Senior It Program ManagerLinkedin Apr 2021 - PresentBengaluru, Karnataka, India- Aside from end-to-end automation, I've led the initiative of designing an RPA Governance Model that would allow scalability in a structured style- Led Process Mining project for multiple business units involved in O2C chain- Designed KPIs for business units for process compliance and conformance, increasing them month-over-month- Deployed a chatbot org-wide across the globe that assists 300+ Account Managers and Deal Desk members that is easily accessible for quick responses- Implemented OCR through Automation Anywhere IQBot to read legal documents and store data within CRM for sales accessibility- Implemented automated campaign ad targeting for talent ads which uses Machine Learning to recommend audience targeting- Exploring Azure OpenAI services to enable natural conversations within chatbot
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Technical Project ManagerLinkedin Jun 2019 - Mar 2021Bengaluru Area, India- Assessed 120+ processes for automation feasibility and prioritized pipeline on basis of effort-impact analysis- Worked with divisions such as Solutions Architecture, RPA Development, Decision Science, Core Business Process Operations, IT Security, IT Infrastructure, Finance & Legal among others to purchase, design, implement, test and deploy automation solutions- Automated 20+ processes within 6 months, giving a opportunity cost savings worth USD 120,000+- Currently exploring Process Mining as part of our Hyper Automation vision to study and analyze business processes, and recommend process optimization measures to increase efficiency, productivity and effectiveness of business units- Ongoing projects include working with Decision Science team on AI/ML implementations for business processes to automate audience targeting for media campaigns on LinkedIn platform
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Project ManagerLinkedin Aug 2016 - May 2019Bengaluru Area, India- Constantly strategizing to help scale the revenue & operations for and analyzing projects and plans using data and detailed analysis of a process.- Handling multiple vendors, for staffing, training, quality, performance improvements and liaise with stakeholders to conduct training & coaching to ensure proper knowledge of work strategies.- Setting performance goals and monitoring progress, holding accountability for achieving results while maintaining high standards of quality and consistency- Constantly liaising globally to represent the Media Operations team to ensure smooth collaboration, influence decisions for the business and maintain relationships.- Working closely with various departments like advertising, vendors, engineers, account managers, optimization managers, revenue analysts, legal etc. to ensure smooth operations.
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Digital & Content Marketing - Associate ManagerGopigeon Feb 2016 - Jul 2016Bengaluru Area, India -
Social Media InternHappy Marketer May 2015 - Jun 2015Bengaluru Area, India
Siddharth Singh Skills
Siddharth Singh Education Details
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Artificial Intelligence -
Artificial Intelligence And Machine Learning -
Marketing/Marketing Management, General -
Business/Commerce, General
Frequently Asked Questions about Siddharth Singh
What company does Siddharth Singh work for?
Siddharth Singh works for Linkedin
What is Siddharth Singh's role at the current company?
Siddharth Singh's current role is Staff Engineering.
What schools did Siddharth Singh attend?
Siddharth Singh attended Liverpool John Moores University, International Institute Of Information Technology Bangalore, Welingkar Institute Of Management, University Of Mumbai.
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Siddharth Singh
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Siddharth Prakash Singh
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