Speedbox is a SaaS technology service that provides white-label digital solutions to logistics companies globally. The platform offers a range of tools and features (like carrier integrations, rate finder, real time tracking and route optimization) that enable logistics companies to enhance their operations and expand their reach in the market. Responsibilities included:Sales and Account Management- Identified leads and acquired new clients.- Successfully acquired new… Show more Speedbox is a SaaS technology service that provides white-label digital solutions to logistics companies globally. The platform offers a range of tools and features (like carrier integrations, rate finder, real time tracking and route optimization) that enable logistics companies to enhance their operations and expand their reach in the market. Responsibilities included:Sales and Account Management- Identified leads and acquired new clients.- Successfully acquired new customers.- Facilitated effective onboarding for new customers.- Led digital marketing efforts on various social media platforms.Customer Success Management- Served as the main point of contact for customers.- Managed existing clients and identified growth opportunities.- Designed demo and training modules for easy product understanding.- Established a troubleshooting process for client support.Product Management- Managed the entire life cycle of products, including web dashboard and the Apps- Collaborated with logistics companies and shippers to gather business requirements for new features.- Acted as a liaison between clients and the tech team to drive the development of new features.- Fostered cross-functional teamwork and conceptualized Speedbox 2.0. Show less