Senior Solutions Architect - Contact Centers
Current
Apr 2022 - Present
AeroLeads people directory · profile
Siddharth Taneja Email & Phone Number
Senior Solutions Architect - Contact Centers at BMO Financial Group
at
BMO Financial Group
1 work email found
@bmo.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Solutions Architect - Contact Centers at BMO Financial Group
Location
Canada, Canada, Canada
Company size
Who is Siddharth Taneja? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Siddharth Taneja is listed as Senior Solutions Architect - Contact Centers at BMO Financial Group at BMO Financial Group, a company with 42056 employees, based in Canada, Canada, Canada. AeroLeads shows a work email signal at bmo.com and a matched LinkedIn profile for Siddharth Taneja.
Siddharth Taneja previously worked as Senior Solutions Architect - Contact Centers at Bmo Financial Group and Senior Technical Specialist - Contact Center Solutions at Bmo Financial Group. Siddharth Taneja holds Mca, Computers from Sikkim Manipal Institute Of Technology - Smu.
Company email context
Email format at BMO Financial Group
This section adds company-level context without repeating Siddharth Taneja's masked contact details.
{first}.{last}@bmo.com
89% confidence
AeroLeads found 1 current-domain work email signal for Siddharth Taneja. Compare company email patterns before reaching out.
Profile bio
About Siddharth Taneja
Working as an IT Solutions Architect, I spearhead design, deployment and integration for Contact Center systems. With over 13+ years of experience, I have been recognized at applying high-impact technical solutions to major business objectives that transcend IT operation boundaries. Able to demonstrate a strong acumen for identifying risks, and explicate impact to service, customer experience, user experience and commercials.Making use of outstanding verbal and communication skills, I translate business objectives and requirements to technical solutions with the ability to express across organizational levels and with cross-functional teams. As a certified Genesys Professional, I have worked in various roles from deployment of green-field contact center solutions, to Designing solutions and providing Pre-Sales support. In my present role, I lead design streams for complex Transformation and Transition projects involving internal and external customers. I excel at managing escalations and setting up Technical Governance framework.
Listed skills include Genesys, Cti, Testing, Sip, and 16 others.
Current workplace
Siddharth Taneja's current company
Company context helps verify the profile and gives searchers a useful next step.
Bmo Financial Group
9 roles
Siddharth Taneja work experience
A career timeline built from the work history available for this profile.
Senior Technical Specialist - Contact Center Solutions
Jul 2020 - Apr 2022
Senior Contact Centre Specialist
Jun 2019 - Jul 2020
Lead Consultant
- Specialist tasked with designing solutions for complex Transformation and Transition projects for BT’s internal and external customers.
- Lead a team of designers, engineers and developers on design and delivery of complex contact center solutions including development for bespoke integration
- Conduct design reviews while mentoring fellow designers
- Produce high quality documentation covering soliution designs and presentations
- Leading design streams for multiple customer… Show more Specialist tasked with designing solutions for complex Transformation and Transition projects for BT’s internal and external customers.
- Leading design streams for multiple customer projects and internal initiatives including Center of Excellence for Contact Centers
Sep 2017 - Apr 2019
Technology Lead - Contact Centers
Key Responsibilities:* Technology Lead responsible for all Contact Center/ IVR platform in Emirates Group.* Previously functioned as Subject Matter Expert for production platform. * Collaborate with internal application owners to define integration and IVR platform roadmap.* Execute System Improvement Plans through pro-active, adaptive & corrective changes.
Aug 2012 - Sep 2017
Senior Genesys Consultant
Key Responsibilities:* Pre-sales architect supporting sales team in business requirement gathering, configuring bespoke demos, creating technical and commercial proposal, responding to large RFPs & RFTs.* Technical consulting for Genesys suite of products for disparate lines of business in APAC & EU region.* Act as Subject Matter Expert and supporting.
Dec 2009 - Jul 2012
Genesys Consultant
Key Responsibilities:* Design and implement contact center solutions for diverse business lines taking holistic view of local telecom regulations and industry standards like PCI-DSS where applicable.* Work alongside Principal Consultant on low level architecture & technical design for contact center implementations and upgrades.* Manage and coordinate with.
Aug 2009 - Nov 2009
Associate Consultant
Ismart Panache
Key Responsibilities:* Assigned with multiple Contact Center sites to provide onsite support in sever incidents.* Perform detailed analysis of recurring issues & customer pain areas. Work on proposed solution and implementation schedules jointly with managers.* Design and develop bespoke Genesys solutions for a diverse set of business lines.* Development.
Sep 2008 - Aug 2009
Software Engineer
Key Responsibilities:* Developing routing strategies to accommodate new business logic.* Preparing Design Documents and Migration Checklist for Platform Service Requests.* Warm hand over of code to test team including information on testing data set.* Assisting in User Acceptance Testing (done by business ) and Production Migration for changes and new.
Jul 2007 - Sep 2008
Team & coworkers
Colleagues at BMO Financial Group
Other employees you can reach at bmo.com. View company contacts for 42056 employees →
AS
Alexander Scholz
Colleague at Bmo Financial Group
Ottawa, Ontario, Canada, Canada
View →
AB
Aashish Bhakri
Colleague at Bmo Financial Group
Toronto, Ontario, Canada, Canada
View →
LL
Lucie Lanneville
Colleague at Bmo Financial Group
Cayman Islands, Cayman Islands
View →
VV
Vanessa Vazquez
Colleague at Bmo Financial Group
Chicago, Illinois, United States, United States
View →
RP
Rita Papneja
Colleague at Bmo Financial Group
Winnipeg, Manitoba, Canada, Canada
View →
JO
Joanna Ogunleye, Emba
Colleague at Bmo Financial Group
Greater Toronto Area, Canada, Canada
View →
CH
Chan Hilda
Colleague at Bmo Financial Group
Toronto, Ontario, Canada, Canada
View →
MK
Muhammed Khan
Colleague at Bmo Financial Group
Greater Chicago Area, United States
View →
AB
Alexander Bailey
Colleague at Bmo Financial Group
Greater Halifax Metropolitan Area, Canada
View →
VA
Viridiana Alva
Colleague at Bmo Financial Group
Milwaukee, Wisconsin, United States, United States
View →
Alexander Scholz
Colleague at Bmo Financial Group
Ottawa, Ontario, Canada, Canada
View →
AB
Aashish Bhakri
Colleague at Bmo Financial Group
Toronto, Ontario, Canada, Canada
View →
LL
Lucie Lanneville
Colleague at Bmo Financial Group
Cayman Islands, Cayman Islands
View →
VV
Vanessa Vazquez
Colleague at Bmo Financial Group
Chicago, Illinois, United States, United States
View →
RP
Rita Papneja
Colleague at Bmo Financial Group
Winnipeg, Manitoba, Canada, Canada
View →
JO
Joanna Ogunleye, Emba
Colleague at Bmo Financial Group
Greater Toronto Area, Canada, Canada
View →
CH
Chan Hilda
Colleague at Bmo Financial Group
Toronto, Ontario, Canada, Canada
View →
MK
Muhammed Khan
Colleague at Bmo Financial Group
Greater Chicago Area, United States
View →
AB
Alexander Bailey
Colleague at Bmo Financial Group
Greater Halifax Metropolitan Area, Canada
View →
VA
Viridiana Alva
Colleague at Bmo Financial Group
Milwaukee, Wisconsin, United States, United States
View →
1 education record
Siddharth Taneja education
FAQ
Frequently asked questions about Siddharth Taneja
Quick answers generated from the profile data available on this page.
What company does Siddharth Taneja work for?
Siddharth Taneja works for BMO Financial Group.
What is Siddharth Taneja's role at BMO Financial Group?
Siddharth Taneja is listed as Senior Solutions Architect - Contact Centers at BMO Financial Group at BMO Financial Group.
What is Siddharth Taneja's email address?
AeroLeads has found 1 work email signal at @bmo.com for Siddharth Taneja at BMO Financial Group.
Where is Siddharth Taneja based?
Siddharth Taneja is based in Canada, Canada, Canada while working with BMO Financial Group.
What companies has Siddharth Taneja worked for?
Siddharth Taneja has worked for Bmo Financial Group, Cibc, Bt, Emirates, and Moksa Technologies.
Who are Siddharth Taneja's colleagues at BMO Financial Group?
Siddharth Taneja's colleagues at BMO Financial Group include Alexander Scholz, Aashish Bhakri, Lucie Lanneville, Vanessa Vazquez, and Rita Papneja.
How can I contact Siddharth Taneja?
You can use AeroLeads to view verified contact signals for Siddharth Taneja at BMO Financial Group, including work email, phone, and LinkedIn data when available.
What schools did Siddharth Taneja attend?
Siddharth Taneja holds Mca, Computers from Sikkim Manipal Institute Of Technology - Smu.
What skills is Siddharth Taneja known for?
Siddharth Taneja is listed with skills including Genesys, Cti, Testing, Sip, Routing, Solution Architecture, Avaya, and Service Delivery.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Siddharth Taneja you were looking for.
View similar profiles
