Served as Senior Technical Delivery Manager. Dedicated efforts to deliver new Connectivity Management Platform Solution for Enterprise & IOT services customers. Clients included Saudi Telecom Company, Saudi Arabia and Ethisalat Telecom Company, United Arab Emirates.

Emergency Cell Broadcast and Commercial Cell Broadcast products

PSO Consultant for Delivery of Solutions and Applications for Mobileum developed products. Work profile consisted of aspects of System configuration changes, Application installation, network integration, application testing, troubleshooting, Performance audits, and Product Launch, and involving counterparts in Engineering/ Development team, Network team at Customer end, and product support and operations team.

Handled L2 operations for Roaming applications (Welcome handler, SRS, SPRS, RTSP, SCB) in Managed services for client in India. Worked on critical service Roaming solutions for national and international roaming for PAN India Vodafone networks for service issues, customer complaints, and application configurations, maintenance and upgrades, and performance report generation.

Senior Tech Lead in Operations and Support, handling network components for various ecosystems for products and services for Smart Call Routing (Call routing for regional and international roaming, short codes, toll-free numbers, and routing circuit calls via cost effective carrier partners), Cloud SIM (Dynamic IMSI based SIM) and ESIM (virtual SIM-Card Entity for seamless service in Mobile-phones, international roaming, and IOT domain such as connected cars.Worked with esteemed clients like AT&T USA, T-Mobile USA, 3 UK, GM in operations maintenance and upgrades for deployed products and services.

Technical Lead in Operations and Support, handling network components for various ecosystems for products and services including Mobile Virtual Network Enabler (Components for MVNO Networks).

Worked on implementation and delivery management of Mobile Roaming projects for EUIII regulation on cloud based platform for European union Roaming regulation 'EUIII' for various changes in network architecture for supporting Alternative roaming service in European region. Components and interfaces to handle all interfaces and features of mobile telephony such as voice, SMS, MMS, Data call flows, and integration of Billing and provisioning components.

Vodafone India Limited Mumbai. Engineer - Senior Engineer - Assistant Manager Ownership of Roaming product technology management team.Worked on GSM Network Radio, Core, VAS and Gateway Nodes, in daily Performance management data collection and reports. International Roaming Engineering for Vodafone networks, Roaming signalling and Roaming Gateway configurations, Roaming Configurations, Detailed roaming service testing (IR24, IR32 tests) for new roaming tie-ups between Vodafone India and International Mobile networks. Managing and updating configurations for all Roaming signaling configurations for network changes at Vodafone National Networks (PAN India) and International counterparts. Liaising with various teams for new roaming launches and supporting roaming subscriber complaints, Network issues, Signaling and voice carrier issues. Managing regulatory Network information documents for International Roaming (IR21, AA14).Roaming Service Enhancement components such as Roaming Replicator, Roaming Traffic Routing, Outreach SMS servers. Managing OSS components for Network Core Nodes, and integrating new nodes for Performance monitoring, Billing, provisioning nodes.

Multicare Services Pvt. Ltd. , Network Engineer Management of performance analysis for traffic analysis, periodic reports, planning and implementation on new entities and services in telecom network.

Transworks Information Services Pvt. Ltd. (present name Aditya Birla Minacs), Senior web associateCustomer account management and support using back-end platform for north american clients such as BMG music & Columbia house.

Management of Sales pitches, Sales demonstration, Product installation and training for Telecom & Internet, and LAN/WAN media and protocol testers Support operation for product Firmware upgrades, repairs and troubleshooting, government approval coordination with D.O.T. for new products.