•Responsible for generating new business & expansion of the customer base.•Manage business development activities to add new customers and increase market coverage of existing range of products in new countries.•Handling export department.•Prompt in handling queries, complaints and take relevant actions.•Provide timely customer support and defines and interfaces with internal resources.

• Market survey of products, along with building customer connect (doctor and chemist).• Engaged Customers In clinic scientific Engagement • Organized mass health clinics• Conducted RCPA for customer segmentation and targeting• Competitor analysis (price, promotion and communication strategy)

• Introduction to the central pharmacy department: Inventory management of medicines and LASA drugs, dispensing of the drugs, billing of the medicines.• Introduction to IPD and OPD departments• Introduction to the operation theatre, segregation of biomedical wastes