Used Car Purchasing Agent in the Wholesale automotive department.

Experience leading/managing a team of individuals and communicating effectively with both associates and senior management.Ability to make quick judgement calls, financial decisions, and prioritize work responsibilities.Deep knowledge of the finance/auction transportation industry and the overall re marketing processScheduling sales associates to ensure properly staffed workers in a cost-effective wayMonitored sales team performance and coached them on where improvements could be made.Shared information within the department to ensure all team members are knowledgeable of their responsibilities, goals, initiatives, and established deadlines.Monitored current inventory of vehicles and located vehicles at auto auctions for purchasing according to company purchasing criteria. Built a good relationship with auction staff, external vendors, repossession agents, and transportersCreated reports for purchasing associate to locate and bid on specific vehicles. Forecast future trends and orient strategies to capture maximum benefits.Created and managed marketing strategies, budgets, volume forecasts, and financial statements.Recognizing areas of weaknesses and deficiencies and how to improve organizational performance while meeting company/compliance policies.Investigated options on cost, quality, and reconditioning vehicles and negotiated with contractors resulting in 30%+ savings per year.Reviewed financial sales monthly and annually and came up with ideas that wouldmaximize profit such as appropriate budgets and expenditures for each division.

Answering customer inquiries online through email and over the phone and setting up appointments for customers to view and check cars on site.Understanding customer needs and providing a product tailoring those needs by using consultative selling skills.Researching the market on a daily basis to assure prices are fair and competitive according to the current market.Taking professional pictures of vehicles to stand out in front of the competition and increase brand recognition.Talking and meeting with upper level management to understand and meet responsibilities and any changes.Come in on weekends or stay late at times to accommodate certain customers and increase customer satisfaction and company success.Achieved 90% of lead goals through classified internet ads and keeping ads up to dateon a day to day basis which brought more leads and helped build brand awareness.

Answered product questions with up-to-date knowledge of sales and store promotions.Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.Awarded top gun award for successfully handling the most transactions at the front checkout.Managed wide variety of customer service and administrative tasks to resolve customerissues quickly and efficiently.Set up and explained new membership credit card accounts.