• Meticulously analyzed 5+ large scale data sheets, crafted insightful output views, empowering both the team and clients to make informed business decisions.• Established and maintained a centralized table highlighting crucial data details across 10+ data models, streamlining team workflow.• Proactively contributed to workshop development materials, providing relevant source data, and developing the overall workshop storyline.• Led a team in organizing recruiting events, guiding 100+ students to appropriate resources and preparation habits for interviews, resulting in a 75% success rate.

• Assisted the implementation of a global shared service center, onboarding +40 FTEs and refining statement of procedures for the client. • Developed and consistently managed multiple client-specific trackers ensuring accurate IT access data tracking and reporting, resulting in an overall decrease in turn-around time for IT access tickets. • Acted as the primary point of contact between our project team and the client, responsible for coordinating and executing the client-specific Knowledge Transfer plan, resulting in the early completion of the plan.• Assisted Chief of Staff with creating and analyzing survey data, updating Clearview security, and editing a multitude of internal informational videos for the firm.

• Managed an average of 25 Incident tickets per week in ServiceNow, ensuring timely resolution and maintaining a satisfaction rate of over 90%.• Developed proficiency in SQL, and Agile methodology, achieving a 30% increase in productivity through streamlined processes and efficient task management.• Produced 15 professional presentations for business support processes, garnering positive feedback from stakeholders and contributing to a 20% improvement in team understanding and alignment.• Documented meeting notes for over 50 client engagements, meticulously tracking 200+ action items.

• Participated as a mentor in SAFE Voyage, a weeklong program for incoming freshman.• Monitoring and mentoring students when they have questions/concerns regarding academic tasks.• Planned both monthly social and academic activities with other SAFE Mentors.• Established biweekly check-ins with both mentees and other mentors.

• Subject: Macroeconomics and Microeconomics• Assessed and evaluated student’s work based on their performance • Monitored student’s performance and assisted them with any possible academic issues.• Scheduled progress conversations bi-weekly with main instructor to maintain proper communication • Assisted head faculty member with classroom instruction material, exams, and record keeping

• Conducted research regarding Manufactured Homes, New Florida Condos and the 2010 recession and how it affected condo market with comparison to COVID impacts• Developed a paper of the facts, unknowns, and risk analysis for the collapse of the condominium project in Surfside Florida• Planned and executed two client training webinars regarding the treatment of reserves for Condo Projects• Performance of Streamlined Reviews of several condo projects to understand the risks

• Instructed children, ages 2-11, on water safety and the basics of swim. • Noted swimming level of students, conducted swimming lessons, and performed weekly evaluations to determine progress and swim meet placement• Taught them life saving techniques for themselves and others• Successfully managed students in a diverse environment, maintained a professional demeanor, and established good relationships with the students, parents, and coaching staff