In my role as a Cloud Infrastructure Developer for our Visualization Platform, I've been instrumental in shaping and enhancing our data and analytics ecosystem.🎯 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐅𝐨𝐜𝐮𝐬: I've led efforts to automate deployment, installation, and monitoring of crucial data visualization platform components in both cloud and on-premises settings. This streamlined approach has improved the overall performance of our BI platform.🎯 𝐏𝐫𝐨𝐛𝐥𝐞𝐦 𝐒𝐨𝐥𝐯𝐞𝐫: My role includes resolving complex support issues with precision. I've delved deep into the technical aspects of our platform to troubleshoot effectively.🎯 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭: I closely monitor service performance, ensuring compliance with SLAs and KPIs. Upgrades and system enhancements I've led have boosted our BI platform's reliability.🎯 𝐓𝐞𝐚𝐦 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Collaborating with our engineering team, I've helped shape technical strategies and patterns, aligning our BI platform's performance with organizational goals.🎯 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: My role involves designing, documenting, and implementing operational procedures for BI tool administration. I've empowered our support team through practical guidance.🎯 𝐌𝐞𝐧𝐭𝐨𝐫𝐬𝐡𝐢𝐩: I provide technical oversight and mentorship across locations, fostering skill growth and efficient project outcomes.🎯 𝐒𝐲𝐬𝐭𝐞𝐦 𝐑𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲: Initiatives I've spearheaded, from release management to security audits, have improved customer experience and platform reliability.𝑲𝒆𝒚 𝑻𝒆𝒄𝒉𝒏𝒊𝒄𝒂𝒍 𝑺𝒌𝒊𝒍𝒍𝒔:✔ High-Availability Systems Management✔ Problem-Solving and Analytics✔ Cloud Platforms: AWS, Azure✔ BI Platforms: ThoughtSpot, Tableau, WebFocus✔ Windows and Linux System Administration✔ SQL and Cloud-Based Relational Databases✔ Authentication and Authorization Systems✔ Networking and Security✔ Scripting Languages: Linux Scripting

Business Intelligence Analysts are responsible for engaging clients to help them setup infrastructure and train them on using enterprise level analytics applications.🎯 Server capacity planning & architecture to implement Tableau server to meet various business requirement for Finance/Banking, Universities, Healthcare, Manufacturing & Power/Energy, IT Industries.🎯 Setting up Tableau content security model across all user environments.🎯 Tableau server and site Administration that involves configuring Tableau server for SAML Authentication, integration of Tableau Dashboards/views into Salesforce (SFDC), MS SharePoint etc.🎯 Developing upgrade plans for Tableau applications for end users.🎯 Defining best practices & Data Governance model for Tableau.🎯 Content Backup Management & Application cleanup to optimize the space utilization on Tableau Server.🎯 Performance tuning among the distributed Tableau Server applications.🎯 End to end disaster recovery setup for Tableau server.🎯 Dashboard/Workbook tuning to optimize the performance.KEY TECHNICAL SKILLS✔ Subject Matter Expertise: Tableau Server v10.4 and above – Administration, Architecture, Deployment, Best Practices✔ Hands-on Working Knowledge: Thoughtspot Software, Rally Software (Agile Methodology), Microsoft Active Directory (AD), Amazon Web Services (Compute, Storage, Databases, Management & Governance, Networking, Security), Alteryx Server (Administration/Architecture), Tableau Desktop v10.4 and above, Microsoft SQL Server, Tomcat Apache Web Servers✔ Operating Systems: RHEL 6 & 7 Linux, Windows 2008/2012 server & XP/7/8/8.1/10 desktop operating systems✔ Languages: PowerShell, LDAP

As part of the Cloud and Server team at USEReady my role is to design, coordinate and execute pilots, prototypes, or proof of concepts, provide validation on specific scenarios and provide deployment guidance.🎯 Develop content migration framework to be followed across all environments.🎯 Demonstrate Technical Cloud Architectural knowledge, playing a vital role in the design of production, staging, QA and development Cloud Infrastructures running in 24x7 environments.🎯 Delivery of Customer Cloud Strategies aligned with customer’s business objectives and with a focus on Cloud Migrations.🎯 Build a working model using PowerShell/Python Scripts to automate several processes such as to automate PDF reports, automate backup and recovery processes.🎯 Establish and maintain the analytics practice, which includes defining Tableau Governance processes, policies, and guidelines.🎯 Define roles and responsibilities for managing the organization’s data in compliance with business and/or regulatory requirements.🎯 Plan and execute the Tableau deployment and implement the organization’s vision for modern analytics. Review policies and procedures periodically to adapt to and evolve with changing business needs.KEY TECHNICAL SKILLS✔ Subject Matter Expertise: Tableau Server v10.4 and above – Administration, Architecture, Deployment, Best Practices✔ Hands-on Working Knowledge: Microsoft Active Directory (AD), Amazon Web Services (Compute, Storage, Databases, Management & Governance, Networking, Security), Alteryx Server (Administration/Architecture), Tableau Desktop v10.4 and above, Microsoft SQL Server, Tomcat Apache Web Servers✔ Operating Systems: RHEL 6 & 7 Linux, Windows 2008/2012 server & XP/7/8/8.1/10 desktop operating systems✔ Languages: PowerShell, LDAP

I work as Tableau Server trainer and consultant within the Cloud and Server Practice. As part of my role, I engage with the company's customers to help them setup infrastructure and train them on using products.

As an Analytics Consultant within the Business Intelligence practice, I focus specifically on analytic platforms. I engage clients to help them setup infrastructure and train them on using enterprise level analytics applications. I focus on Tableau Server research and engagements, modern analytics infrastructure on premise and in the cloud (Amazon Web Services, Microsoft Azure, Google Cloud), and enterprise organizational needs (content management, data governance, Center of Excellence building).

Spears School of Business, Credit Outreach Distance Learning Office✔ Aid and assist two professors with day-to-day semester work✔ Serve as liaison between students and faculty✔ Administration and grading assignments and exams

Bread and Beyond Deli✔ Facilitated the production and supply of products per consumer requirements in a timely manner✔ Streamlined the method of production to improve customer delivery times✔ Consolidated a knowledge base of procedures to be used while training new employeesKey skills cultivated:★ Sandwich making, setting up station and closing/cleaning station everyday, sweeping and mopping floors, slicing and dicing ingredients, cleanliness💡 Insights gained● Cultivated a habit of thinking on my feet● Developed confidence to stay calm and composed in a high pressure situation● Polished interpersonal skills by face to face interactions with customers

✔ Studied the Global IT Policies and Standards for Governance, Organizational Strategy, Portfolio Management, Change Management, Operations Management and Security Management.✔ Studied how to create tickets and run reports on ServiceNow.✔ Using system generated audit logs from various domain controllers, I have been able to create a report of the AD groups whose membership is most modified. This report is from data currently 6 months old, and is being updated to include data as far back as 2 years old.✔ Using vCloud test VMs, I have been able to implement Apache Web Servers with SSL connections and install SiteMinder and Oracle Access Manager on them to understand how Single Sign-On operation works. I have had the assistance of multiple members from my team. This activity is ongoing for the FY '16-'17, and will carry forward to the FY '17-18Key skills cultivated:★ Oracle Access Manager, Tomcat Apache Web Servers, Red Hat Enterprise Linux 6 & 7 Operating System, Windows 2008/2012 server Operating System, Windows 2012 server operating system and Windows 8.1/10 desktop operating systems💡 Insights gained● Introduced to the corporate working culture in the United States for the first time.● Had the opportunity to work one-on-one with a mentor, who helped me develop myself, personally and professionally● Improved existing time management skills by adding priorities and deadlines

Global IT Services for a leading law firm.Key Responsibilities included: ✔ System Access Management: Created and maintained Active Directory management for employees, including network access, User ID Creation, Revocation, Access Permission and Group Policy, Mailbox Management on Exchange 2010.✔ Share drive creation and permissions management✔ Global Practice Management System: Created accounts and access support✔ Cisco IP Telephony (End User Administration): Created and maintained phone profiles for employees.✔ Intercall/Live Meeting: Provisioned and maintained accounts for users.Key skills cultivated:★ Microsoft Active Directory, Microsoft Exchange, Cisco Unified Communications Manager, VMware Tools (vSphere and Workstation), Remedy Salesforce, Windows 2008 server and XP/7/8 desktop operating systems, Microsoft SharePoint, Google Apps for Business, Microsoft Office Suite, Office 365💡 Insights gained:● Developed familiarity in working directly with vendors and customers from multiple countries and time-zones● By taking individual responsibility for day-to-day tasks, learned to trust my team and worked hard to gain their trust in me.

✔ Managed Security Information and Events (SIEM) on Windows Server infrastructure of multiple clients✔ Worked in tandem with On-site Team to resolve issues and complete service requests. Involved Technical documentation of Incidents✔ Incident Management for various infrastructures (Windows, Linux, NetApp Filers among others). 24/7 monitoring and troubleshooting issues within SLA using Dedicated Knowledge Base.✔ Service Requests including provisioning of new environments for clients, Data and Foundation Migrations.✔ Increasing Disk Space on NetApp filers and LUN’s using SnapDrive Manager✔ UI management of Zenoss for better monitoring (eg: adding/removing devices, setting production/maintenance modes, defining Triggers and Notifications etc.)✔ Server Patching through Microsoft Baseline Security Analyzer (MBSA)✔ Creation in DHCP Scope Reservations in coordination with the Network Team✔ Assignment of resources, objects, files shares and importing/exporting Registry Values✔ Trust Replication between Domain Controllers✔ Responsible for providing server support to client’s environment✔ Managing Windows server 2003, 2008, 2008 R2 and 2012✔ Installing, Configuring and Managing AD / DHCP / DNS Services✔ Installing, configuring and maintaining WSUS✔ Managing AD and system backup✔ Managing Group Policy Objects (GPO)✔ Virtual Machines Migration and Snapshots using VMware tools✔ Building and handling of multiple Windows server 2003/2008 Virtual Machines✔ Carrying out H/W and S/W Inventory on intermittent basis✔ Fetching Reports Periodically✔ Daily Operating System alert handling and response✔ Respond to False Positive Alerts💡 Insights gained● Learned to work in a variable pressure, team based work environment● Understood the importance of a work ethic, and started to develop my own● Grasped the dynamics of a hierarchical chain of command● Acquired a knowledge of multiple technologies simultaneously, by studying and hands-on methodologies