Leadership:* Head of Engineering managing the Platform, Application, Mobile and SRE teams.* Reporting to the CEO and responsible for quarterly Technology updates to the Board of Directors.* In this role I spend 20% of my time coding, 30% in design reviews and code reviews, 50% in management responsibilities which include hiring, 1:1s, mentoring, onboarding etc.* Technical Lead for the platform team which is primarily focused on building and maintaining core platform features and services, ETL/data warehouse (Redshift), building IP and transition to microservices from a monolithic architecture.* Scaled the platform team in India to 2x of US team at half the cost.* Helped establish development processes in the team for engineering spec reviews, code reviews and test coverage improvements.Engineering:* Leading the effort to open source our Ruby libraries: https://rubygems.org/profiles/yourmechanic* Leading the effort to move from RESTful to asynchronous messaging (Kafka) for communication across services.* Designed and built payments as a service which was piloted with AfterPay (BNPL) integration and helped increased customer approval rates at checkout by 80%.* Led the team to build a system which enabled business teams to update parts pricing and charge variable parts margin, helping to achieve 1.5x revenue and gross parts margin.

Leadership:* Helped establish engineering team OKRs including hiring targets and process improvements such as onboarding process, assigned mentors to new engineers.* Focus on recruiting from university job fairs, professional networks - direct impact on growing the team to 15 engineers and data scientists.* In this role I spent 50% of my time coding, 20% in design reviews and code reviews, 30% in management responsibilities which include hiring, 1:1s, mentoring, onboarding etc.* Established the complete process for Parts Returns across the company working with different business divisions including Operations, Finance, Data and Engineering, resulting in 2x gross parts margin at the company.Engineering:* Built the first microservice which supports product selections across multiple catalogs and currently in design phase for an ETL to ingest catalogs from multiple providers. This is also the first system at Yourmechanic that is containerized, continuously deployed and developed as a load balanced Service Oriented Architecture (SOA) on AWS.* Built and maintain a system which integrates with Autocare with automated updates of Yourmechanic car database. This system has ~200 tables in 3rd normal form and one denormalized table for faster queries.* Built tools for Operations and SMEs for enhancing the car<>service<>part platform, allowing to scale the catalog and part selection algorithm.* Support all the backend efforts for Android app including server-side REST APIs, working closely with the Android engineer in my team.* Extensively worked with business to vet different catalog suppliers.

* Fourth engineer to join the team* Worked across the entire stack including Backend (Ruby on Rails with PostgreSQL), CRM (AngularJS), Consumer facing dashboard (React), Android (Java).* Singlehandedly built the system for tracking the complete Parts Lifecycle at the company, which includes Parts Selection, Parts Ordering, Tracking of Parts Used, Return of un-used parts.* Sole engineer responsible for updating and maintaining the Pricing Engine.* Improved the instant quote rate from 70% to 95%, resulting in 25% increase in conversion* Built an Invoicing system to match part vendors invoices with the parts sold to track parts to be returned, reduced parts losses by more than 60% and thereby significantly increasing the gross margin.* Built a communications engine by integrating with Twilio, Front and Slack APIs, including routing communications between mechanics and customers and also an intelligent conversational flow with mechanics to accept/deny appointments.* Integrate with Google, Shippo, Rebrandly using REST APIs.* Android Engineering and Product Owner.* Led a team of 4 engineers solely focused on android app and mechanic experience.* Launched and Maintain the YourMechanic Technician Android App: https://play.google.com/store/apps/details?id=com.yourmechanic.mech&hl=enThis app is essentially an entire CRM for Mechanics. They can view, edit, book and complete appointments, create quotes for customers, manage their availability, pickup and return parts at parts store, watch training videos, promote themselves on Facebook. This app accounts for 30% revenue, 20% bookings, 50% repeat customer rate for the entire company.* Automated a lot of Customer Service and Operations SOPs by building engineering solutions in the android app and internal CRM.

* Led the Android Customer Engineering team for Systems and Platform Software for North America OEMs* 7.5 years experience in client-facing and technical account management roles* Worked extensively with Silicon Valley and other OEMs to launch Android products using Qualcomm Chipsets* Drive OEM requested custom features internally with Product Management and various technology teams* Hired and mentored new employees on Systems and Platform debugging* Major commercial launches worked on: Moto G, Droid Turbo, Moto E, Moto X, Nexus devices, Sony Xperia devices

* Lead Customer Engineer for Linux Power Management and trained OEMs for Power * Assisted OEMs with software design, integration, development, debugging using JTAG, handling Q&A* Major commercial launches worked on: T-Mobile G1, T-Mobile Sidekick2, Samsung Behold II, Compaq Airlife 100

* Worked in a team to develop a feature (using C++) which enables using a Motorola cell phone (with video capture) as a USB webcam for PC based IM applications.* Developed an internal web-based tool for tracking Change Requests.

* Testing various Delphi automotive products within the parameters provided by the clients and writing C++ codes to verify the tests

* Worked in a team and created a C++ emulation of DDR2 and GDDR3 SDRAMs and successfully tested the C++ model with a virtual tester