I provide admin support and advice to the governing body of the school.

Providing business support services for small businesses and entrepreneurs. I am a detail-oriented and resourceful Virtual Assistant with a passion for providing top-notch administrative support. With 17 years of experience in streamlining operations and enhancing efficiency, I specialise in business admin and reporting, ensuring seamless day-to-day operations for businesses. Currently, I am also pursuing studies in data analysis, combining my administrative skills with a growing expertise in data-driven insights.I undertake the role of a traditional PA but remotely with tasks including diary management, inbox management and booking travel. Sourcing client and staff gifts, organising team away days, booking meeting rooms and arranging catering. Other duties I offer include maintaining systems such as Hubspot and Monday, pulling information from CRM, accounting and time tracking software in order to produce reports to enable SMT’s to monitor all aspects of business and to monitor KPI’s.

My role at GivePenny grew as the company did, responsibilities included Credit Control, Sales and Purchase ledger, Liaising with customers to resolve queries, Producing monthly reports and making payments to customers and suppliers, Processing HMRC forms and Gift Aid claims, Managing annual leave and sickness/absence for staff, liaising with department heads to authorise payroll, carrying out the onboarding process for new employees including right to work and references and also ordering and keeping track of assets and equipment. Developing and maintaining the health and safety policy and assisting all departments with any tasks or reporting that they needed.

I founded Rock the Bake after discovering a passion for baking. I produce high-standard bespoke cupcakes from my home kitchen. I supply a number of local coffee shops and as well as bespoke orders and I sell at local markets. As with any business It not all just about the product that people see. I have ran the business for three years including Developing recipes, designing cakes, Ensuring I conform to health and safety and hygiene regulations. Designing and developing my website, Marketing, Social media marketing. Sales, Customer service, Purchasing. Managing insurances and risk. Invoicing, producing annual accounts and VAT returns.

My role involved supervising the Accounts and Administration sections (13 staff)on a day-to-day basis, monitoring performance and appraising staff as well as authorising holidays and monitoring sickness etc. I produced and reviewed processes and procedures on a regular basis. Liaised with other departments to ensure the smooth running of the accounts and administration sections of the business from sales and purchase ledger to mobile phone contracts and Royal Mail issues. I also worked with auditors to ensure transparency, accountability and a clear audit trail.