Sidelle Javelosa

Sidelle Javelosa Email and Phone Number

Always learning @ WestJet
calgary, alberta, canada
Sidelle Javelosa's Location
Vancouver, British Columbia, Canada, Canada
About Sidelle Javelosa

Pronouns: she/her/hersThrough my work experience, I have been able to cross paths with thousands of world travellers while enhancing my interpersonal, team leading, and organizational skills all while making sure my customer service exceeds the expectations of those I assist -- to make sure all my guests leave with a positive impression of both myself and the company I represent. I take pride in knowing that my team members feel comfortable in the workplace.I aspire to become a senior-level leader within the Aviation industry, with a goal of working with a company that allows me to positively develop not only professionally, but personally.

Sidelle Javelosa's Current Company Details
WestJet

Westjet

View
Always learning
calgary, alberta, canada
Website:
westjet.com
Employees:
6408
Sidelle Javelosa Work Experience Details
  • Westjet
    Customer Service Agent
    Westjet Aug 2024 - Present
    Vancouver, British Columbia, Canada
  • Quinit Boxing
    Front Of House
    Quinit Boxing Jul 2023 - May 2024
    Vancouver, British Columbia, Canada
    Member Relations:- Greet and assist members with a positive and welcoming attitude.- Handle member inquiries and concerns professionally and promptly.- Maintain a thorough understanding of our programs and services to effectively guide members.- Maintain and build reputation of Quinit Boxing's mission; Community, Change & CompassionFinancial Management:- Manage daily cash transactions and maintain accurate records.- Assist in membership sign-ups… Show more Member Relations:- Greet and assist members with a positive and welcoming attitude.- Handle member inquiries and concerns professionally and promptly.- Maintain a thorough understanding of our programs and services to effectively guide members.- Maintain and build reputation of Quinit Boxing's mission; Community, Change & CompassionFinancial Management:- Manage daily cash transactions and maintain accurate records.- Assist in membership sign-ups, renewals, and payment processing using the Wellness Living platform.- Work closely with the finance team to reconcile accounts and address discrepancies.Communication:- Answer phone calls and respond to emails promptly and professionally.- Coordinate with team members to ensure consistent and clear communication.- Draft and send marketing materials, partnership documents, and promotional emails.Marketing and Partnerships:- Collaborate with the marketing team to execute promotional campaigns.- Facilitate and assist partnerships through B2B, B2C communication and documentation.- Assist in organizing events to promote Quinit Boxing in the community. Show less
  • Samsic Assistance Canada Inc
    Flight Controller
    Samsic Assistance Canada Inc May 2022 - Nov 2023
    Richmond, British Columbia, Canada
    Working on Air France/KLM Royal Dutch Airlines and Fiji Airways products.- Prepare and oversee daily flights with around 350-430 passengers - Understanding of Transport Canada rules and regulations- Memorization of travel regulations and requirements for International travellers - Overseeing a team of 15-20- Delegating tasks for team members - Training new team members in a classroom setting - Interviewing and recruiting new team members through job fairs and… Show more Working on Air France/KLM Royal Dutch Airlines and Fiji Airways products.- Prepare and oversee daily flights with around 350-430 passengers - Understanding of Transport Canada rules and regulations- Memorization of travel regulations and requirements for International travellers - Overseeing a team of 15-20- Delegating tasks for team members - Training new team members in a classroom setting - Interviewing and recruiting new team members through job fairs and in-person meetings - Fostering practices of inclusion and accessibility in the workplace-Provide leadership support to new bases opening nationally Show less
  • Samsic Assistance Canada Inc
    Reservations And Ticketing Agent
    Samsic Assistance Canada Inc Mar 2022 - Jun 2022
    Richmond, British Columbia, Canada
  • Global Aviation Services Usa Inc.
    Passenger Service Supervisor
    Global Aviation Services Usa Inc. Dec 2018 - Mar 2022
    Yvr
    - Sort through and contact possible new team members through various hiring channels - Meet and interview with possible new team members for Passenger Service Agents and Station Attendants - Passenger Services Health and Safety Representative- Co-ordinate with YVR Airport Scheduling regarding flight information and passenger load summaries to ensure organization throughout airport terminals for both employees and passengers-Co-ordinate boarding and deplaning with pilots and… Show more - Sort through and contact possible new team members through various hiring channels - Meet and interview with possible new team members for Passenger Service Agents and Station Attendants - Passenger Services Health and Safety Representative- Co-ordinate with YVR Airport Scheduling regarding flight information and passenger load summaries to ensure organization throughout airport terminals for both employees and passengers-Co-ordinate boarding and deplaning with pilots and in-flight director for efficient, time saving processes-Comply with Transport Canada and US Custom regulations-Record end of shift billing spreadsheets to ensure correct payment from contracting companies-Brief and supervise Customer Service Agents during check-in and boarding process for clarity throughout the flight shifting Show less
  • Primeflight Aviation Services
    Human Resources Administrative Specialist
    Primeflight Aviation Services Sep 2021 - Jan 2022
    Vancouver, British Columbia, Canada
    - Investigating complaints brought forward by employees by conducting initial fact finding conversations, and forwarding to HR Manager Canada- Providing personnel policy and procedure guidance to employees- Drafting disciplinary actions for management to administer- Maintaining personnel records in UKG (HR and payroll system)- Working with Recruiter, Canada to assist with hiring and onboarding of front line employees- Overseeing the badging process of new and current… Show more - Investigating complaints brought forward by employees by conducting initial fact finding conversations, and forwarding to HR Manager Canada- Providing personnel policy and procedure guidance to employees- Drafting disciplinary actions for management to administer- Maintaining personnel records in UKG (HR and payroll system)- Working with Recruiter, Canada to assist with hiring and onboarding of front line employees- Overseeing the badging process of new and current employees; accurately ensure proper audits of badging information for the airport authority- Coordinating on-boarding and training of new hires- Partner with local employment agencies and colleges to advertise job openings- Daily management of timekeeping entries and assisting with payroll issues- Redirecting HR-related issues or distributing correspondence to the appropriate department- Establishing and maintaining a strong working relationship with airline partners- Providing support to the field employees and supervisors with basic interpretation of HR policies and procedures- Works collaboratively with other departments (e.g. payroll, benefits) to resolve problems- Establishing and maintaining a working together and inclusive culture- Exceed PrimeFlight customer service and safety standards Show less
  • Rumble Boxing
    Front Desk Staff
    Rumble Boxing Dec 2020 - Jul 2021
    Vancouver, British Columbia, Canada
    -Familiarize self with the MindBody business system to swiftly execute needed tasks for both clients and trainers - Follow potential leads and proceed with warm calling to engage with potentially interested clients - Social media outreach (Instagram, Squarespace, etc.)- Check clients in for personal training sessions and classes in an orderly manner, while also taking important note of COVID-19 procedures - Answer informational emails and phone calls to ensure clear… Show more -Familiarize self with the MindBody business system to swiftly execute needed tasks for both clients and trainers - Follow potential leads and proceed with warm calling to engage with potentially interested clients - Social media outreach (Instagram, Squarespace, etc.)- Check clients in for personal training sessions and classes in an orderly manner, while also taking important note of COVID-19 procedures - Answer informational emails and phone calls to ensure clear communication to clients and team members - Work independently and complete tasks throughout shift - Close and record retail sales both at end of shift and/or end of day and report to management- Complete COVID-19 sanitation protocol throughout gym (ei. touch points and studio) Show less
  • Nando'S Canada
    Cashier, Server, Hostess
    Nando'S Canada Feb 2017 - Sep 2019
    Richmond, Bc
    -Train new workers in all positions so employees are able to work efficiently on their own - Cashiers, Servers, Hosting- Handle customer complaints to fix any errors and have the customer leave satisfied- Deliver exceptional and friendly customer service ensuring that needs are met, and customers are happy with their experience- Take and Tally orders in order to increase sales and productivity
  • Skyteam
    Customer Service Agent
    Skyteam Feb 2018 - Jun 2018
    Vancouver International Airport
    - Assist in training new customer service agents- Order kitchen inventory through SYSCO operating system- Familiarized with LAMS (Lounge Access Management Service) and Priority Pass check in systems- Check in Airport Lounge guests- Dictate boarding announcements for passengers

Sidelle Javelosa Skills

Leadership Microsoft Word Microsoft Powerpoint Public Speaking Customer Service Microsoft Office Sales

Sidelle Javelosa Education Details

Frequently Asked Questions about Sidelle Javelosa

What company does Sidelle Javelosa work for?

Sidelle Javelosa works for Westjet

What is Sidelle Javelosa's role at the current company?

Sidelle Javelosa's current role is Always learning.

What schools did Sidelle Javelosa attend?

Sidelle Javelosa attended Capilano University.

What skills is Sidelle Javelosa known for?

Sidelle Javelosa has skills like Leadership, Microsoft Word, Microsoft Powerpoint, Public Speaking, Customer Service, Microsoft Office, Sales.

Who are Sidelle Javelosa's colleagues?

Sidelle Javelosa's colleagues are Kyle Smith, Terry Driscoll, Kelsey Trainor, Gurpreet Bath, David Deere, Adam Priest, Keith Tongol.

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