Responsible for the oversight and coordination of the day-to-day station operation to ensure safe, reliable, efficient, and effective operational and financial performanceRecruit new employees to ensure appropriate staffing, promote team-building initiatives, and perform coaching/ mentoring activities to develop and motivate team membersWeekly payroll and reportsEnsure compliance with rules and standards of all relevant regulatory agencies and company proceduresLiaise with outside customer to assess collaborative needs and build partnership to establish distinctive customer serviceManage overall performance of 35 direct employees and establish metrics for each direct report to achieve and exceed corporate and personal operational and development goals

Working all areas/duties to operate a ground service station for a FAR part 121 air carrier customer service, fleet service, and cargo serviceStation supervisor, managing the daily operations of the station, FAA/ company policy complianceScheduling of employees and overtimePreparing and maintaining employee training and performance recordsMaintaining all manuals for the operations department and working weight and balance for the flights dispatchSetting up aircraft routings and maintaining the ticket and gate counters along with the daily deposits and sales reports Assisting aircraft mechanics with repairs of aircraft and ground equipment