Foodpanda is among the biggest players in online food delivery marketplaceMy Responsibilities:☛ Managing & Optimizing the web content to improve conversions☛ Optimizing landing pages across all the levels of website to boost conversions☛ Updating content with multi dimensional objective of Marketing, Sales, Customer Delight, Stake Holders Interests, Consumer behavior & meeting Global Content Optimization Guidelines☛ Handling the content of key accounts & their integrations(Domino's, Pizza Hut, KFC, Burger King, Box8 etc..) to maximize sales☛ Identify the challenges in the product, all levels of landing pages, interact with various teams internally & creating innovative ways to overcome them☛ Analysing data & generating inferences accordingly to identify root cause of various developments & take corrective actions subsequently☛ Auditing team performance & Leading the team to maximize the productivity☛ Monitoring the KPI's (eg: location targeting, costumer targeting, cost targeting, schedule targeting) in order to enable best configurations possible to drive sales☛ Automating projects & campaigns to decrease manual effort using tools such as Selenium, AMO☛ Reporting Team Performance & handling the team operations to ease approach ☛ Guiding the team across all the levels of challenges, handling escalations, creating presentations, training modules and materials for team in order to ensure over all development of skill & performance

Google My Business connects you directly with customers, whether they're looking for you on Search, Maps or Google+ etc.Google Adwords Express is the lite version of Adwords with simpler interface to target users on Google searchKey Deliverables included• Establishing contacts with SME's & Corporate's & assisting them to be on-boarded with relevant content on Google search, Maps, Google+ and more to ensure enhanced visibility in the world of Digital Marketing• Assisting SME's to create Ad campaigns using Adwords Express• Identifying new business opportunities and creating inroads leading to successful meetings with agencies and SME's or Corporate clients in order to optimize • Identifying opportunities and developing new customer through networking, referrals, company lead generation for Google Adwords• Goal orientated with an influential approach to B2B sales development mostly within Indian & Australian Market• Attend sales meetings and training seminars in order to gather information, promote products, expand network of contacts, and increase knowledge• Identify the challenges in the product, interact with various teams internally & creating innovative ways to overcome them• Understanding Google products, internal tools and processes and leveraging those to increase work efficiency and effectiveness of project teamBridging the gap between customers and the business owners through Google Search. Up-selling all the customers for Adwords and running successful optimized campaigns for the clients.

Worked for client EE (UK's biggest 4G network) as Senior Customer Care Executive• To boost customer experience by handling complex escalations with ease• Ensure customer retention & up-sell to expand consumer base• Creating innovative ways to simplify clients & establishments interaction