Directed a high-performing sales team, implementing effective training and coaching programs that enhanced team productivity and drove significant growth in online/offline sales.Developed and executed sales strategies with aggressive targets, resulting in improved deal sizes through strategic market insights and tailored approaches.Optimized lead generation and customer acquisition processes, driving a substantial increase in qualified leads and enhancing client retention for key accounts.Managed P&L responsibilities, ensuring alignment with revenue targets, optimizing costs, and driving profitability through strategic decision-making.Fostered business growth and customer satisfaction by establishing a customer success team, implementing a CRM system, and launching new offline learning centers.

Lead and develop the sales team, driving recruitment, training, and performance management.Collaborate with senior management to set targets, refine sales strategies, and adapt to market trends and customer insights.Track team progress, provide feedback, and analyze sales data for continuous improvement.Streamline sales processes to boost conversion rates and enhance customer satisfaction.Partner with marketing to generate leads and foster long-term relationships with key clients and stakeholders.Work with finance to create accurate forecasts and budgets, aligning with revenue goals and cost management.Ensure alignment of sales initiatives with organizational objectives through effective cross-department coordination.

Experienced in driving significant sales growth through strategic business development, P&L management, and data-driven marketing initiatives.Known for enhancing customer satisfaction and retention through effective retention strategies and improved Net Promoter Scores.Skilled in optimizing marketing campaigns and sales processes, resulting in higher conversion rates and positive contribution margins.Proficient in executing successful go-to-market strategies and building strong school partnerships to drive enrolment growth.Proven leader in managing and developing high-performing sales teams, consistently exceeding targets through lead optimization and tailored training programs.

Led the Cross-Sell Strategy for BYJU’s Non-Retail Units, significantly enhancing enrolment patterns and diversifying revenue streams through targeted, customer-centric initiatives.Developed and executed a transformative growth strategy for BYJU’s Kerala Retail Units, forging strong school partnerships and substantially elevating the company’s presence in the market.Established and refined qualitative performance metrics for Sales & Marketing teams, fostering a culture of continuous improvement and boosting overall team efficiency and conversion effectiveness.Orchestrated the SRS-Scholarship Program campaign, driving a marked improvement in enrolment trends and expanding brand recognition within a competitive market.Built and managed a highly effective pre-sales department, optimizing lead management practices, cultivating strong client relationships, and ensuring the seamless execution of sales processes

Leading Brand expansion & Business Development

Spearheaded a data-driven sales strategy, boosting deal size and conversion rates through optimized processes and targeted customer alignment.Led key account management, cultivating strategic B2B partnerships and driving substantial revenue growth.Drove revenue through new business channels in machinery services and spare parts, significantly increasing sales in the first year.Managed sales budgets and identified growth opportunities in new regions and industries, ensuring profitability.Collaborated cross-functionally to align sales efforts with product/service delivery, enhancing client satisfaction.Provided senior management with insightful sales reports and strategic recommendations for business growth.Implemented a data-driven inventory management system, aligning stock with market demand and reducing operational costs.