Roles and Responsibilities: Email tracking and log the same in New accounts, amendment & Termination log sheet Send Aging report and collections update to team members & management for review every Monday morning Read the contracts and understand the fee schedule  Setup the new accounts in billing system Communicate important emails like termination & amendment of accounts to the reporting manager The billing type is usually advance or arrears The Management fee invoices would be reviewed by the manager every quarter Soft copy of the Invoices would be sent to the custodian for payments processing Collections followup to be carried as per the payment terms

Roles & Responsibilities:• Invoicing & Collections activity: Excel sheet is the key for success Make notes about the billing methodology from the service agreement Collect the contact person details, escalation matrix, GST details & Certification of Incorporation from the clients Create the project code and map the associates to the project Prepare the Proforma Invoice and share with the client for approval Raise the soft copy and hard copy of the Invoice and sent to Finance team, client end for payments processing Use the dashboard to prepare the management reports Follow-up with the client post the interest free days for the payments Prepare the Invoice and collections details in the excel sheet and prepare the weekly and monthly report to management Prepare the aging report of >30, 60, 90, 180 & 365days Consider payments pending more than 30 days are at RISK Escalate to the senior management in the client end about the outstanding payments and collect the same ASAP Reconcile the TDS via 26AS client wise every 3months Follow-up with the clients and make sure they remit the TDS on time for us to take input credit• Finance related activities: Make sure the compliance related payments like PF, ESI, GST, TDS are paid well in advance without any PENALTY Prepare an excel sheet with all the due dates Book the vendor bills in tally system and pass journal & payments entry Send payments advice to vendors Deduct the TDS against the payments made to government Involved in customer coordination on the management and operational activities in the project. Payroll data prepare for all the associates in the system Process the salary release for the associates in the bank portal Handling SPOC for all ongoing operational and management activities in the project Responsible for project billing and all other financial activities with respect to customer and the project Working on Project Management Initiatives and Services

Responsible for monitoring the performance of the IT Service Desk i.e. ensuring that all incidents are recorded with the appropriate information, prioritised and updated.Responsible for first line support and escalation as appropriate to second and third level support teams.Install Active Director and User groupsInstall and Configure Operating System and Exchange Server Support Network Printer and Scanners Install and manage Network ConnectionsWorking with IP Addressing and SubnettingMaintain and troubleshoot peripheral devicesIdentify the major issues and Techniques in network securityRemote Desktop access to help End user solve the problemIdentify the major issues and Techniques in Disaster RecoveryWorking with LAN and WAN implementation and VPN serversConfiguring Microsoft Outlook ExpressResponsible for timely and accurate information to be provided to GSTT users.Performed different roles in the Trust (Administrative and Customer Service).

Primary responsibility for maintaining Companies Internet connections and Networking.Also responsible for updating staff database and raw materials inventory.

I had the privilege to teach ECDL, Clait +, New Clait and other IT courses to students.