Managed a team of inside sales representatives in a US healthcare technology company- Implementing effective sales strategies and directing go-to-market campaigns- Negotiating and closing contracts to accelerate business development and revenue growth- Worked closely with the marketing team to create promotions and offers for customers

Managed a team of sales representatives in a US travel company- Developed and implemented sales strategies to capture market share and drive revenue growth.- Managed a team of agents and provided support and training to help them improve their performance.- Handled escalation calls and provided exceptional customer service.- Achieved top performer status and exceeded team performance targets.- Used GDS systems (AMADEUS) and CRM tools to manage sales processes and customer relationships.

Negotiated and closed contracts to accelerate business development in an ed-tech company- Developed and implemented effective sales strategies to drive revenue growth and market penetration- Managed customer inquiries and handled customer conflicts and challenging situations- Upsold and cross-sold products to increase revenue- Used CRM tools (Salesforce) to manage sales processes and customer relationships.

Successfully managed a team of travel sales representatives, achieving a increase in sales and customer satisfaction.- Developed and implemented effective sales strategies to capture market share and accelerate business development.- Managed staff recruitment, team establishment, account management, and market penetration.- Upsold and cross-sold travel products to increase revenue- Worked closely with the marketing team to create promotions and offers for customers- Used GDS systems (AMADEUS) and CRM tools to manage sales processes and customer relationships.

Provided expert travel advice and assistance to customers in an Australian travel company.- Handled customer inquiries and managed customer relationships to drive customer loyalty.- Provided expert advice and assistance to customers planning their vacations.- Built productive relationships with customers and consistently provided exceptional service, leading to numerous positive feedback emails.- Provided exceptional customer service and resolved complex issues.- Achieved top performer status and exceeded team performance targets.- Used GDS systems (GALILEO) and CRM tools to manage sales processes and customer relationships.

Led a team of sales agents and provided guidance and support to help them achieve their sales targets.- Successfully managed staff recruitment and team establishment, as well as account management and market penetration.- Developed and implemented effective sales strategies for the Southeast Asia, Europe, and Middle East markets.- Provided exceptional customer service and resolved complex issues.- Achieved top performer status and exceeded team performance targets.- Upsold and cross-sold travel products to increase revenue- Worked closely with the marketing team to create promotions and offers for customers- Used GDS systems (AMADEUS) and CRM tools to manage sales processes and customer relationships.

Worked as a Senior Sales Executive for a technology company specializing in CRM solutions for small and medium businesses.- Managed sales for a leading IT solutions company, achieving significant revenue growth.- Negotiated larger contracts to accelerate business development and revenue growth.- Achieved top performer status and exceeded team performance targets.

Worked for a US travel agency specializing in holiday packages and flights to Europe, the Middle East, and Southeast Asia.- Provided expert travel advice and assistance to customers.- Assisted customers with planning and booking their travel arrangements, including flights, hotels, and tours.- Selected as a floor support staff to help new team members learn the ropes.- Consistently exceeded sales targets and ranked as a top performer in the team.- Upsold and cross-sold travel products to increase revenue- Used GDS systems (AMADEUS) and CRM tools to manage sales processes and customer relationships.

Worked for a leading global business services company, providing customer service and support for a major airline.- Assisted customers with booking flights, making changes to their itineraries, and resolving any issues they had.- Achieved highest quality scores with the lowest average handle time (AHT)- Handled escalation calls and provided exceptional customer service.- Consistently achieved high quality scores and received numerous positive feedback emails from satisfied customers.- Selected as floor support staff to help new team members.- Used GDS systems (SABRE) and CRM tools to manage sales processes and customer relationships