Senior Product Manager
Current- Managing a portfolio of 4 product lines, both internal & customer facing, including Secure Credential Management, Subscription Management, Billing, and Sales Technology.
- Built an integrated sales and operations platform with Salesforce, Subscription management and Billing, through an API-first approach, to increase speed to market for new product launches.
- Implemented digital web enablement components including click to chat and digital signature.
- Implemented a SAAS based billing product to streamline and automate manual billing process for 14 product and service lines, resulting in 20% reduction in billing errors.
- Designed credit-card billing workflow, currently being implemented for a $24M annualized revenue stream.