• Customs Clearance: Proficient in efficiently navigating customs regulations to ensure the timely clearance of shipments, swiftly addressing any issues to facilitate smooth international trade operations. (TRANSIT, T2L, IMports, EXports, Re-exports) • Cargo Management: Solid expertise in efficiently coordinating the transportation and delivery of goods and services, cautiously analyzing various factors such as cost-effectiveness, transit time and cargo requirements to determine the optimal routes and carriers. • Freight Negotiations: Experienced in negotiating competitive rates and favorable terms with carriers for FTL and LTL(Groupage) shipments, maximizing cost efficiencies and improving the overall viability of shipments. • Document Handling: Proficient in creating and managing critical shipping and customs documentation, including invoices, packing lists, certificates of origin, EUR1 certificates, Phytopathology Service Certification, Chemistry Certification, Agency fees, Freight Rates Letters of credit, Bills of Lading etc. Maintaining strict adherence to international trade regulations,including the application of Incoterms. • Supply Chain Coordination: Facilitating seamless coordination among carriers, warehouses, distribution centers, and port or airport authorities by utilizing a range of strategies such as intermodal transportation, cross-border transportation, and implementing cross-docking practices. • Tariff classification: Duty and tax calculation, clarification submissions, proactive attendance at customs physical inspections, and provision of supplementary port and cargo station services, aiming at optimizing processes and ensuring regulatory adherence. • Invoicing and cost allocation: Handling invoicing and cost allocation, managing end-to-end processes from file creation to invoicing. Proactively communicating updates to customers, maintaining consistent and exceptional service standards.

• Customs Agent Representation: Acted as customs agent on behalf of company’s esteemed clientele. Ensured effective liaison between shipping agencies, clients, and internal stakeholders to optimize operational efficiency. Provided presence at key customs offices including Piraeus (A', B', C'), Elefsina, and Athens International Airport. • Import – Export Declaration Management: Proficiently managed the creation and registration of declarations utilizing the AADE ICISnet system though ORIAN ERP while ensuring accuracy and compliance with regulatory requirements throughout the declaration process. • Tax Warehouse Management and Coordination: Executing all aspects of regulatory needs of tax warehouse procedures for Special Consumption Tax products (EΦΚ) including alcohol and coffee, ensuring compliance for free circulation. Managed tax payment formalities (ΔΕΦΚ), debt payments (guaranties ,cash deposits), stock supervision and customs transport document coordination (ΣΔΕ), facilitating efficient and controllable tax warehouse operations.

• Accounting Management: Provided leadership and direction to the accounting department. Managed pricing strategies, payroll processing, and cash flow management, analyzed sales data and facilitated sales clearances, optimizing revenue. • Credit Management: Conducted regular reviews of customer credit balances to mitigate credit risks and maintain the company's financial health. • Operations Oversight: Oversaw daily operations, including inspections of incoming and outgoing volumes of products, monitoring stock condition to maintain inventory accuracy and quality. • Communication: Maintained open communication channels with suppliers, logistics operators, and clients to ensure seamless coordination of operations. Acted as a central point of contact between internal departments and external stakeholders, fostering strong business relationships and enhancing operational efficiency.

• Sales and Production Liaison: Acted as a pivotal point of communication between the sales and production departments, ensuring seamless coordination of logistical activities. Collaborated closely with both departments to align logistical strategies with production schedules and sales forecasts. • Warehouse Inventory Management: Implemented effective control measures to manage and optimize warehouse inventory, maintaining adequate stock levels to meet customer demand. Utilized inventory management systems to track stock movements and identify opportunities for efficiency improvements. • Route Planning and Optimization: Developed and executed strategic route plans to maximize efficiency in transportation and delivery processes while minimizing transportation costs. • Invoicing and Financial Management: Managed invoicing processes for the Athens branch, ensuring accurate and timely billing for goods and services rendered. Conducted financial management tasks, including monitoring expenses and financial reports.

• Supply Chain Management: Facilitated the receipt and importation of goods within the warehouse environment. Managed the delivery process of goods and ensured accurate registration of procedures within the organization's ERP. • Quality Assurance: Participated in quality assurance procedures to verify the quality and condition of incoming goods, ensuring compliance with relevant standards and regulations • ERP Documentation: Maintained accurate documentation of all warehouse procedures within the organization's ERP system. Recorded receipt, storage, and dispatch of goods to enable real-time inventory tracking and reporting. Ensured compliance with documentation requirements and internal protocols.