Sidit Ahmad,Se Email & Phone Number

Area Dki Jakarta

1. Assist customers with questions, problems, and requests via phone, email, and chat.2. Resolve customer issues and provide solutions to ensure satisfaction and retention.3. Meet or exceed performance targets related to response time and customer satisfaction.4. Provide feedback and suggestions to improve customer service processes and procedures.5. Provided 98% positive feedback from customer surveysAchievements• Recognized as a top performer for consistently… Show more 1. Assist customers with questions, problems, and requests via phone, email, and chat.2. Resolve customer issues and provide solutions to ensure satisfaction and retention.3. Meet or exceed performance targets related to response time and customer satisfaction.4. Provide feedback and suggestions to improve customer service processes and procedures.5. Provided 98% positive feedback from customer surveysAchievements• Recognized as a top performer for consistently achieving a high customer satisfaction rating.• Reduced average response time by 95% through efficient handling of customer inquiries.• Developed a comprehensive knowledge base for customer service representatives, enhancing overallteam productivity.• Received Top Customer Service for outstanding customer service skills and performance. Show less

Jakarta Selatan, Jakarta Raya, Indonesia

• Information in order to be able to provide information in accordance with customer complaints• Assisted customers with inquiries, concerns, and requests via phone, email, and chat.• Resolved customer issues and provided solutions to ensure satisfaction and retention.• Maintained a high level of product knowledge to effectively address customer questions.• Handled a high volume of incoming customer communications in a professional and efficient manner.• Collaborated with… Show more • Information in order to be able to provide information in accordance with customer complaints• Assisted customers with inquiries, concerns, and requests via phone, email, and chat.• Resolved customer issues and provided solutions to ensure satisfaction and retention.• Maintained a high level of product knowledge to effectively address customer questions.• Handled a high volume of incoming customer communications in a professional and efficient manner.• Collaborated with cross-functional teams to escalate and resolve complex customer issues.• Documented customer interactions and feedback in the company's CRM system.• Met or exceeded performance targets related to response time and customer satisfaction.Provided feedback and suggestions to improve customer service processes and procedures.• Provided 98% positive feedback from customer surveys• Understand detailed financial information and provide service to customers in every problemencountered from live chat, email, social media and call.• Understand detailed product information in order to be able to provide information in accordancewith customer complaints Show less

Area Dki Jakarta

• Increase brand recognition of new products through advertisements and print media• Optimizing sales by directly contacting customers by phone to offer products.• Wrote catalogs, course guides and training brotchures that enhandces the sales repsundesrstanding of complex product features and helped them sell more effectivelyukan penjualan produk perusahaan

Padang Dan Sekitarnya, Sumatera Barat, Indonesia

• Produced media kit that demonstrated key marketing analytics and demographics for use in salespresentations. Efforts were credited as instrumental in closing numerous high-level deals.• Conduct a market reset to determine the place and location of the store• Conduct a reset of the most needed goods to increase sales figures• Coordinate the team to increase sales figures• Advertise goods by providing attractive offers to consumers