As an Account Manager at Stone Products Unlimited Inc., I play a crucial role in onboarding new clients and guiding them through their customer journey with us. I build and nurture strong relationships, providing personalized support and ensuring clients have access to our extensive range of products and resources.My focus is on delivering seamless service, managing client accounts, and addressing inquiries promptly. Whether you're exploring our collections or need tailored solutions, I’m here to help you make the most of our offerings and enhance your experience.

• Appail is a trusted resource for efficient call management and case identification, catering specifically to US Law Firms specializing in personal injury• As an HR Manager, my duties included HR compliance by audits, on-boarding and off-boarding, performance review, disciplinary procedures, coordinating schedules, managing benefits programs (PTO, LOA, FMLA, etc.), full-cycle recruiting, collaborating with department managers to identify hiring needs, creating recruitment strategy, creating and publishing job descriptions, sourcing and headhunting, interviewing, scheduling candidate interviews with Hiring Managers, data entry, updating ATS, negotiating offers, extending job offers, placement and candidate management.

• Pierpoint designs and delivers custom Recruitment Process Outsourcing (RPO) solutions that help mid and large-size companies attract, engage and hire top talent.• As a Senior Technical Recruiter, my duties included high-volume full-cycle recruiting for candidates in North America and EMEA. Collaborating with department managers to identify hiring needs, creating recruitment strategy, creating and publishing job descriptions, sourcing and headhunting, interviewing, scheduling candidate interviews with Hiring Managers, data entry, updating ATS, negotiating offers, extending job offers, placement and candidate management.• Some roles recruited for are Full-Stack Developer, DevOps, Cloud Engineer, Big Data Engineer, Senior Technical Program Manager, Process Architect, SAP BI Consultant, etc.

• RocketPower is a Global Human Capital Consulting firm (RPO) that helps companies navigate critical phases of scale and transition by providing recruiting, staffing, and flexible outsourcing solutions.• As an R4R Recruiter, my duties included high-volume full-cycle recruiting for candidates in the US, Latin America and EMEA, Collaborating with department managers to identify hiring needs, creating recruitment strategy, creating and publishing job descriptions, sourcing and headhunting, interviewing, scheduling candidate interviews with Hiring Managers, data entry, updating ATS, negotiating offers, extending job offers, placement and candidate management.• Some roles recruited for are Tech, G&A, GTM, Business, Sales Recruiter, etc.

• Foodie Order is a Software as a Service (SaaS) Company specializing in Online Ordering Systems for Restaurants.• As a Recruiter and Sales Manager, my duties included full-cycle recruiting for candidates in the US and Latin America. Creating recruiting strategy, creating and publishing job descriptions, sourcing and headhunting, interviewing, scheduling candidate interviews with Hiring Managers, data entry, negotiating offers, extending job offers, on-boarding and off-boarding, creating training programs for new hire, training new hire, monitoring sales calls, monitoring and assessing sales performance, and creating Performance Improvement Plans.• Some roles recruited for are Sales Manager, Sales Specialist, Marketing Specialist, PPC Specialist, Account Manager, Content Specialist, Accountant, etc.

• Perfect Smile Braces is a multidisciplinary practice that specializes in Orthodontics. They offer state-of-the-art orthodontic care delivered with warmth and a friendly spirit of fun.• As an HR Manager and Recruiter, my duties included HR compliance by audits, on-boarding and off-boarding, performance review, disciplinary procedures, coordinating schedules, managing benefits programs (PTO, LOA, FMLA, Commute, etc.), full-cycle recruiting for candidates in the US and Latin America. Collaborating with department managers to identify hiring needs, creating recruitment strategy, creating and publishing job descriptions, sourcing and headhunting, interviewing, scheduling candidate interviews with Hiring Managers, data entry, updating ATS, negotiating offers, extending job offers, placement and candidate management.• Some roles recruited for are CEO, CFO, Director of Operations, Operations Manager, Office Manager, Controller, Accountant, Dental Assistant, Treatment Coordinator, Medical Biller, Customer Service Representative, Human Resource Specialist, Recruiter, Front Desk Specialist, etc.

• BoH is a third-party booking agency specializing in tours and activities in Hawaii, USA. • As an HR Manager and Recruiter, my duties included HR compliance by audits, on-boarding and off-boarding, monitoring and assessing performance, disciplinary procedures, coordinating schedules, managing benefits programs (PTO, LOA, etc.), full-cycle recruiting for candidates in the US and Latin America. Collaborating with department managers to identify hiring needs, creating recruitment strategy, creating and publishing job descriptions, sourcing and headhunting, interviewing, scheduling candidate interviews with Hiring Managers, negotiating offers, extending job offers, placement and candidate management, creating training programs per department, training new hire, monitoring sales calls, providing feedback, and creating Performance Improvement Plans.• Some roles recruited for are Operations Manager, Sales Manager, Sales Reps., Quality Analyst, Booking Manager, Booking Specialist, Vacation Planner, Tech Support, Marketing Specialist, etc

• CC Capital is a business process outsourcing provider taking on Sales, Virtual Assistants and Customer Service Businesses. • As a Recruiter and Sales Specialist, my duties included full-cycle recruiting for candidates in Latin America. Creating and publishing job descriptions, sourcing and headhunting, interviewing, scheduling candidate interviews with Hiring Managers, data entry, negotiating offers, placement and candidate management, appointment setting and cold-calling.• Some roles recruited for are Appointment Setters, Sales Specialist, Customer Service Representatives, etc.

• AirNex Communications specializes in telecommunications offering business solutions, calling cards, long distance and international calls to any US company or resident. • As a Quality Manager and Recruiter, my duties included ensuring quality standards were met company-wide, monitoring and measuring communication, creating a quality scorecard, providing feedback, full-cycle recruiting for candidates in Nicaragua. Collaborating with department managers to identify hiring needs, creating recruitment strategy, creating and publishing job descriptions, sourcing and headhunting, interviewing, scheduling candidate interviews with Hiring Managers, negotiating offers, extending job offers, placement and candidate management, on-boarding, training new hire, creating performance improvement plans and creating training programs.• Some roles recruited for are Appointment Setters, Sales Specialists, Customer Service Representatives, etc.

• With over 30 years in business and over 75,000 employees, SiTel is a leading player in the Business Process Outsourcing Industry. • As a Quality Analyst, my duties included ensuring quality standards were met by our 130-150 sales representatives, monitoring and measuring communication between customers and sales specialists, creating a quality scorecard, providing weekly feedback, evaluating and scoring 2-3 calls per employee bi-weekly, creating performance improvement plans and developing training programs to achieve company expectations.

• As a Sales Specialist, my duties included selling hotel reservations for customers throughout the US for the Choice Hotel International brand. I was consistently recognized as top seller and won several awards for meeting sales and quality standards.