Sidney B. Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

Somerset West Area, South Africa

Cape Town Area, South Africa

Cape Town

• Gathering and documenting requirements and project specification in the form of business requirements or User Stories.• User documentation.• Owns team backlog and implementation.• Contributes to vision and program backlog.• Actively participates in backlog refinement and release planning implementation.• Defines iteration contact / iteration planning.• Drives iteration content via prioritized stories.• Establishes story acceptance criteria, accepts stories into the baseline.• Just in time story elaboration.• Product owner has the primary responsibility to keep the process flowing.• Co-ordinates the PSI (potentially shippable increments)/Release.• Preparation and participation in PSI planning.• Line management function of Business Support Analyst.• Provide leadership in managing projects and resources to ensure maximum value added to product enhancements.• Develop and communicate a deep understanding of user and customer needs and business goals.• Develop expertise and serve as subject matter expert for designated product areas.• Gather requirements and specifications for software enhancements.• Conduct gap analysis between feature requirements and existing application functionality.• Gather user and stakeholder input, including, interviews, usability tests and demonstrations.• Deliver functional specifications including functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, data mapping and acceptance criteria.• Collaborate with stakeholders to maintain and prioritize product backlogs.• Collaborate with business owners, software developers, quality assurance testers and business analysts to plan and develop product enhancements.• Determine if completed enhancements are accepted for inclusion in a future product release.• Communicate functionality changes to support, training, documentation, and marketing teams.• Demonstrate product enhancements to business.

Cape Town

1) Deployment Testing:• Comprehensive administration of test accounts Creation of test accounts Ensuring test account masterlist stays up to date Monitor balances on test accounts Funding of test wallet and credit card accounts• Deployment testing Conduct comprehensive testing on each deployment, including ICU testing and full roll-out testing Communicate issues/errors encountered during testing timeously to Banking Product team Handle testing across multiple platforms including PC, mobile, tablet, iPAD, etc. Effectively work with Banking Product team to meet deliverable deadlines for deployments• Assist banking team with functional testing of WebECash as required2) Project Management – Deployments:• This includes New purchase method, currency, Company brands, web E - cash functionality updates• Product Research• Complete integration/deployment responsibility Scheduling, Testing or ICU Testing, RSG, Local integration, CBA Setup• Comprehensive documentation on deployments. Ensuring that product documentation and Master product sheets are up to date, relevant and communicated.• Communication to business owners across the group on deployments and ensuring business owners requirements are met with regards to the applicable deployment• Sign off on every deployment3) Product:• Processor/product relationships• Product/Deployment content Branded website updates, GBP update, Lobbies, Training content and distribution, any other relevant update location• Communications Internal(e.g. product updates) and External (e.g. transactional mailers)• Product related queries• Competitor analyses in terms of Banking• Approving banking content of any promotions/communications with players initiated by Marketing teams

Cape Town

Digital Outsource Services vision provides competitive online solutions; each skilled department provides online solutions that focus on our client’s individual requirements.Digital Outsource Services core areas of expertise include:• Multi-Language Inbound & Outbound Call Centre services• Risk Management• Financial Services• Information TechnologyDuties:• Full and accurate risk assessments of all accounts, transactions and related documentation• Review client transaction and ensure that detailed and accurate updates are recorded• Evaluate and analyze client accounts and take appropriate action as per Company policies• Check all account information by using internal control reviews applications and record comprehensive details in each instance on various software applications• Send appropriate requests for documentation verification• Review documents received for legitimacy• Ensure all risk requirements are met and accurate updates are entered on Company internal system• Withhold the release of certain transactions when required to do so (via direct order or decision, as per our risk acceptance criteria)• Report and record details of clients that do not meet legitimacy standards• Extract information and review reports for incongruence• Communicate any risk related trends and groups to all shareholders

Single point of contact for the whole company (Shareholders) for any products in the business area.Proactively own the business position on all products/websites and brief the management team on any updates regards the products.Own the administration and updating of internal and external facing corporate documents related to the business development team. Produce new business development documents required by clients and company market.Working as part of the business development team to ensure deadlines are set that are agreed on and can and are met. These include the implementation of new products/websites and rollout of new business.Liaising with development group for implementation of new products and new businesses.Represent the business development team on the AML Committee group meetings on a monthly basis and manage any actions to be taken.Assisting on technical aspects on a product level for sales pitches.Own all card distribution system and manage the process as administered by the client relationship administrator.Ongoing product/website testing program setup and administers a companywide continuous testing program on all the company existing and future products/websites ensuring all feedback/testing is consolidated and any remedial action is dealt with in an appropriate manner.Analyze all products/website functionalities and provide feedback to company management.

Documentation administration, scheduling of projects and liaising with clients on project statuses. Creating process documentation, project process mapping and feedback to sales department and clients. Managing administration and documentation of all bureau related projects. Sales and client interactions communicator of the traffic flow control and scheduling of all projects. The position also involves quality checks on projects outputs before sending to sales and clients.

To ensure all Client Integration/Projects within the Professional Services portfolio are coordinated and administrated in an efficient manner between all functional areas of the business. Ensure all parties are aware at all times of the integration/project status, critical path and high priorities.

Education record

Microsoft Sql Server Beginners

Agile Product Owner Introduction

Project Management

Education record

Cspo, Product Owner, Cspo