Sidney Davidson Email & Phone Number

New York, Ny, Us

•Partner closely with the business to perform needs analysis, develop training and execute all aspects of training programs•Own end to end development and execution of training programs including design, logistics, planning, pre-work, presenter preparations, train-the-trainer and post program feedback presentation

Dallas, Tx, Us

•Leverage experience as a Loan Processor Team Lead and Learning and Development background to develop curriculum and provide an optimal experience for new hire processors•Focus on critical priorities and work with business leaders to adjust priorities in order to meet business and training demands •Facilitate virtual training for new hire associates on Zoom and Microsoft Teams •Effectively work cross-functionally with the IT project team and LOB regarding upcoming releases; identify training needs and provide learning solutions•Gather and analyze feedback from participants and LOB

Dallas, Tx, Us

• Ensure associates have the tools, skills, and knowledge to do quality work• Manages team tasks for optimum quality and cycle time• Continuous coaching to improve the process • Identify and resolve problems where bottlenecks occur• Work closely with Senior Processing Manager and IT to enhance the workflow for optimal efficiency • Maintain and manage strict compliance with all applicable federal and state regulations• Coordinates with regional AVP to ensure team goals and objectives are met

Dallas, Tx, Us

•Trained experienced and inexperienced Loan Processors how to efficiently and accurately package loans, submit quality loan files to the Underwriter for final approval •Partnered with the business leaders to analyze and isolate the cause(s) of human performance gaps and determine the most appropriate solution to close performance gaps•Designed, create, and develop learning solutions to meet the needs of the business•Provided weekly reports to business and HR leaders regarding the progress of new hires•Analyzed and selected the most appropriate strategy, methodologies, and technologies to maximize the learning experience and impact, with emphasis on performance objectives, practice exercises, and skill checks•Facilitated instructor-led and virtual training sessions •Designed surveys and gather data to answer specific questions regarding the value or impact of learning and performance solutions

St Louis, Missouri, Us

•Consulted with business and functional leaders to define competencies for specific roles •Built and maintained strong relationships with candidates and consultants•Reviewed and negotiated compensation and benefits packages with all hired candidates•Sourced resumes to select best-qualified candidates•Interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic.

Kansas City, Missouri, Us

•Designed, implemented and coordinated internal and external training•Oversaw Material Development during the creation of training content•Worked cross-functionally with internal and external stakeholders to understand business and client needs•Conducted classroom-based and virtual training for adult learners•Analyzed and interpreted training assessment and survey results and reported back to management•Traveled weekly to client sites to meet with Subject Matter Experts•Maintained current information in Learning Management Systems•Created End-User Training schedules •Coordinated travel logistics for trainers

Columbia, Mo, Us

•Brainstormed and researched advertising sales strategies to attract new clients and retain current clients•Persuaded potential clients to buy ads with Missouri Business Alerts to increase company sales