Sidney Fields, Jr. Email & Phone Number

Roswell, Georgia

Roswell, Georgia, United States

In this role, I oversee multiple databases that are updated on a weekly basis. Additionally, I conduct weekly financial closeouts and audits for branches.

In this role, I trained and oversaw the reporting quality of Compliance Managers across the Southeastrans network (8 operations total). Additionally, I formulated Monthly and Year-to-Date reports comparing Accidents/Incidents via incident type and operation. Lastly, I conducted weekly risk assessments of various compliance issues with executive leadership.

In this role, I am responsible for reporting all Accidents and Incidents involving Medicaid Members to the Department of Community Health (DCH) of the State of Georgia. Along with reporting Accidents/Incidents, I am responsible for the investigation and subsequent corrective action taken by Southeastrans. The findings of which are reported to DCH.I assist.

Atlanta, GA

Performed data entry, cleaning and quality checking from multiple data sources. Supported my colleagues by providing pertinent research and executes basic data analysis. Supported sales for custom projects and enterprise-level customers as necessary. Almost 2 years of working & analyzing data for the FleetSeek Ground Transportation brand. Responsible for.

Greater Atlanta Area

2 years of business office experience. Ensured HIPAA compliance. Compiled statistical information for special reports. Identified and resolved system and patient account issues. Successfully established effective systems for record retention by creating databases in Excel for daily correspondence tracking. Scanned documentation and entered into the.

Greater Atlanta Area

Contacted new and existing customers to discuss how supplemental insurance products could meet their specific needs. Optimized current revenue streams by networking for additional business prospects with established clients. Generated new accounts by implementing effective networking and content marketing strategies. Developed a new customer base.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Cross-trained and provided assistance for other customer service representatives when needed. Worked under strict deadlines and responded to service requests and emergency call-outs. Guaranteed positive customer experiences and resolved all customer complaints.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Worked as a team member performing cashier duties, product assistance and cleaning. Responsible for assisting customers in a timely fashion and guaranteeing high level of customer service..

Stone Mountain, GA

Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Created PowerPoint presentations used for business development. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Explained and documented for clients the types of.