Sidney Hendricks Email and Phone Number

Welcomed 30 to 40 guests per shift, coordinated check-in, and directed them to their destinationPrearranged lodging for active duty service members and groups traveling on TDY or PCS ordersProcessed guest registration, credit card information, and billing statements via Epitome registry softwareManaged 3 phone lines and facilitated over 30+ calls per day with guests, management, and staffProvided administrative and clerical support to executive staff via Microsoft Outlook email services

• Obtained patients' addresses, contact details, insurance information, and medical histories• Collaborated with marketing to initiate social media campaigns to promote the clinic• Monitored patient progress through the administration of bi-weekly surveys and questionnaires• Answered, investigated, and/or directed patient inquiries or complaints to therapists

• Maintained adaptable attitude to perform daily tasks under different circumstances• Generated customer service to meet over 100 individual guest’s needs• Initiated inventory procedures using Microsoft Excel to create organization standards• Assisted in planning, coordinating and facilitating approximately 60 guest return and exchange transactions