Front Desk Associate
CurrentWelcomed 30 to 40 guests per shift, coordinated check-in, and directed them to their destinationPrearranged lodging for active duty service members and groups traveling on TDY or PCS ordersProcessed guest registration, credit card information, and billing statements via Epitome registry softwareManaged 3 phone lines and facilitated over 30+ calls per day with guests, management, and staffProvided administrative and clerical support to executive staff via Microsoft Outlook email services