Sidney Hicks Email and Phone Number

Supervised and scheduled team of up to 30 to meet workflow requirements. Provided mentoring and training, addressed complaints and grievances, and advised senior managers and human resource professionals on performance, promotions, and other personnel matters. Controlled entry and exit points, screened passengers, and verified IDs, tickets, and credentials. Operated scanners, metal detectors, hand-held wands, scales, and other equipment/technology. Searched baggage, identified individuals for additional questioning, and confiscated prohibited items. Key Achievements:Maintained full compliance with federal regulations, TSA policies, and standard operating procedures (SOP).Demonstrated strong situational awareness in extremely demanding environment with extensive background noise and constant movement of staff and travelers.Expertly utilized risk-based security screening protocols in accordance with program requirements, observations, and critical thinking skills.Communicated effectively with members of the public, aircrew, colleagues, and others to maintain efficient operations and prevent unnecessary delays.

Performed mechanical engineering services for various clients, including New Jersey Institute of Technology staff, students, mechanical researchers and doctors. Conducted force, stress, strain and vibration testing on engineering materials and specimens. Interacted with clients via email, phone and in-person to ascertain needs and provide updates on project progress/results. Maintained detailed logs of all projects from initiation to completion.

Mechanical Engineering Consultant :Provided engineering support and developed solutions for HVACR sheet metal,duct design, and HVAC Products in alignment with NYC municipal building codes. Utilized flow hood CFM testing to ensure adequate air flow, performed burning and heating analysis on all HVACR equipment.Key Achievements:Instrumental in streamlining operations by conducting cost and optimization analysis for HVACR design, and assisting with air flow wind tunnel testing and composition of engineering reports.Successfully maintained sharp focus and situational awareness in highly stressful, demanding environment with high levels of background noise from individuals and equipment.*HVACR sheet metal and Valve Design Excellence *Excellent customer service *performed additional HVACR diagnostic testing and troubleshooting on pumps, oil burners, Thermostats and HVACR absorption systems.