Sidney Laughlin Email & Phone Number

Winston-Salem, Nc, Us

Winston-Salem, North Carolina, United States

-Runs and oversees merchandise department and requests for the Dash, including e-commerce-Collaborates with all departments on team initiatives -Oversees game-day staff and interns working in each retail location of the ballpark-Developing concepts for new merchandise/on-field collections, working with top-level vendors to execute.-Works with MLB to ensure the Dash maintains compliance within the PDL standards of business operations

Lexington, Kentucky, United States

-Runs and oversees all team store operations, including Shopify e-commerce -Develops marketing initiatives for team store promotions, as well as collaborations with the Legends' initiatives-Works closely with vendors to conceptualize new and innovative products for our store- Oversee game day operations of Stache Shoppe, managing game day staff and interns.-Assisting with sister team to maximize merchandise efforts for both clubs-Implemented new team branding across all sectors of the business

Lexington, Kentucky, United States

Seasonally worked as a lululemon Educator doing the following: Interact with guests to ensure a great guest experience in a manner that values guests’ time. Assess guests’ needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards. Move dynamically on the floor to continuously engage with guests and attend to guest or store needs. Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.Working With Others Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations.Operations Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. Use in-store technology to support store operations and provide positive guest experiences. Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations.

Lexington, Kentucky, United States

Supports delivering sales plan through selling effectiveness.Selling Effectiveness:Consistently execute to the selling modelMeet selling goals/expectations during scheduled shiftsBuild highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mailTelling The Brand Story:Support replenishment activities that keep the store full and abundantAssist with floorsets, window changes, visual presentations, signage placement, etc. as directed

Manage, process, and document all donation requests received by team-Oversee Kids Club activities monthly; coordinating member-only events and sending out newsletters to parents-Assist in game-day operations, coordinating with promotions team to ensure-Developing content for social media platforms and in-game promotions-Organize player appearances and coordinate with appropriate game-day scheduling

Orlando, Florida

Highly selective post-graduate internship focusing on learning core values of the Disney brand experience. Awarded Four-Keys award five times for outstanding guest experience Recognized multiple times through social media Cast Compliments Completed extensive Disney training program Ensured exceptional brand experience through various guest touchpoints

Bloomington/Normal, Illinois Area

Collaborate with marketing coordinator to generate daily content to build meaningful connections and encourage the community to engageOptimizing the organization’s social media to help increase engagement and visibilityWorking in conjunction with celebrity ambassadors of the Special Olympics to develop social strategyDeveloping strategy for social media posts highlighting the Polar Plunge and other events within the Special Olympics calendar

Bloomington/Normal, Illinois Area

Responsible for providing an exceptional customer experience through offering assistance when needed Ensuring product is on the floor and sized appropriately, and all customers have a quick and efficient cash wrap experience. Additional tasks include stocking, shipment processing, cleaning, folding merchandise, and closing duties.

• Researching, setting up, and managing Facebook media platform by writing and posting frequently • Engaging with community, creating attention-grabbing strategies, increasing community awareness • Build and execute Facebook media strategies through competitive research, messaging and audience identification • Generate, edit, publish and share daily content (original text, images, video) that builds meaningful connections and encourages community members to take action • Set up and optimize company Facebook pages to increase the visibility of company’s social content • Capturing and analyzing the appropriate Facebook data/metrics, insights and best practices, and then acting on the information • Striving to increase national awareness of Outings & Adventure

Moline, Illinois

The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.RESPONSIBILITIES:Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style.Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.Understand and adhere to all company policy and procedures.

Bachelor’S Degree, Marketing/Marketing Management, General

Activities and Societies: Sigma Sigma Sigma, Sports Marketing Student Association

Associate Of Arts (A.A.), Business Administration And Management, General

High School

Activities and Societies: Tennis team, cheerleading team, student senate, French club