Sidney Presnell Email & Phone Number

A dedicated IT Project Manager to Sprouts who works closely with their IT team on complex POS Projects ranging from small to large. Key Responsibilities & Achievements:Lead IT Project Manager: • Spearheaded the Electronic Shelf Label (ESL) pilot project in collaboration with Truno and Sprouts, successfully guiding the initiative through to completion. Currently overseeing the evaluation phase to assess outcomes and impact.Project Management: • Efficiently manage multiple complex projects concurrently, ensuring timely execution and adherence to schedules. Maintained transparency with stakeholders regarding budget status and project progress.Project Planning and Execution: • Develope comprehensive project plans and timelines using Smartsheet. Facilitated and led stakeholder meetings, prepared weekly status updates, and ensured resources were effectively allocated and roadblocks were swiftly addressed.Process Improvement: • Enhance and streamlined various support processes within Truno, resulting in improved communication and efficiency in customer interactions and support operations.POS Projects Collaboration: • Work closely with Sprouts IT on a range of Point of Sale (POS) projects, contributing to successful project outcomes and fostering strong working relationships between teams.

Key Responsibilities & Achievements: Strategic Planning and Coordination:• Partnered with Sr. Program/Project Managers to support services and development teams in the full project lifecycle, including planning, organizing, coordinating, scheduling, implementing, and monitoring. Ensured projects met objectives through meticulous resource management and strategic alignment.Performance Management:• Led a team of analysts responsible for managing contract schedules, consolidating cost and schedule data, and calculating program/project performance. Identified variances and implemented risk mitigation strategies to ensure projects remained on track.Process Improvement:• Identified and presented opportunities for process enhancements to upper management monthly, using data-driven insights to support recommendations aimed at increasing efficiency and effectiveness.Financial Oversight:• Maintained close communication with Project Sponsors and Finance teams to ensure project costs adhered to policies and procedures. Proactively addressed potential cost or schedule impacts with relevant teams, ensuring financial and schedule alignment.Project Oversight and Liaison:• Oversaw all aspects of assigned programs/projects, serving as a liaison to prevent bottlenecks and delays. Managed handoffs and deadlines, built strong relationships across organizational levels, and managed customer expectations to turn ideas into actionable opportunities.Proposal Development:• Developed and supported the proposal process by creating comprehensive documentation, materials, and analyses to secure new business. Crafted detailed project management plans and execution strategies that adhered to company and customer standards.Scheduling and Reporting:• Monitored and prepared the Integrated Master Schedule using Microsoft Office tools, providing Earned Value Management, Schedule Risk Assessment, and status reports.

Key Responsibilities & Achievements: Sales Achievement: • Consistently ranked among the top inside sales representatives in the company, surpassing monthly sales targets and contributing to an increase in total sales volume.Lead Generation: • Developed and executed effective lead generation strategies, resulting in an increase in qualified leads and in lead conversion rates.Customer Engagement: • Engaged with potential and existing customers through proactive outreach and follow-ups, achieving high customer satisfaction rate and an increase in repeat business month after month.Sales Pitch Excellence: • Delivered compelling sales presentations and product demonstrations, effectively communicating value propositions and closing deals.Pipeline Management: • Managed a high-volume sales pipeline, utilizing CRM tools to track prospects, forecast sales, and ensure timely follow-up on all leads.Product Knowledge: • Maintained in-depth knowledge of product offerings and industry trends, providing expert guidance to clients and addressing their needs with tailored solutions.Team Collaboration: • Worked closely with sales managers and team members to share insights, strategies, and best practices, contributing to a collaborative and high-performing sales environment.Customer Solutions: • Identified customer needs and provided customized solutions, resolving issues promptly and ensuring a positive customer experience throughout the sales process.Performance Metrics: • Analyzed sales data and performance metrics to continuously refine sales strategies and improve individual and team sales effectiveness.

Key Accomplishments & Achievements: High-Profile Event Coordination: • Assisted in the planning and execution of exclusive events for Chanel and Cartier to their top-tier clients contributing to successful and seamless event experiences.Vendor Liaison: • Worked with top-tier vendors and service providers to secure and coordinate event essentials, including catering, decor, and audiovisual services, ensuring high standards and alignment with brand expectations.Event Logistics Management: • Supported event logistics by managing schedules, lead if coordinating transportation, and overseeing setup and teardown activities, ensuring all event components were executed according to plan.Client and Guest Relations: • Engaged with high-profile clients and guests, providing exceptional service and ensuring a positive experience throughout the event, contributing to high levels of satisfaction and repeat business.Creative Collaboration: • Collaborated with creative teams to develop event concepts, themes, and designs that aligned with Chanel’s and Cartier’s brand identities, enhancing the overall aesthetic and impact of the events.Event Documentation: • Prepared detailed event documentation, including agendas, contact lists, and post-event reports, providing valuable insights and recommendations for future events.On-Site Support: • Provided on-site support during events, handling real-time issues, coordinating with staff, and ensuring that all elements of the event ran smoothly and met high standards of execution.Brand Representation: • Represented Chanel and Cartier with professionalism and discretion, maintaining the brands’ prestigious image and ensuring all interactions reflected their values and high standards.Post-Event Analysis: • Contributed to post-event evaluations by gathering feedback, analyzing event performance metrics, and preparing comprehensive reports to assess the success and areas for improvement.

Key Accomplishments & Achievements: Charity Event Coordination: • Contributed to the planning and execution of Hy-Vee's largest charity event, assisting with logistics, promotional activities, and on-site coordination, which led to an increase of event attendance and a record amount of funds raised.Vendor Management: • Collaborated with a diverse range of vendors, including suppliers, media partners, and event service providers, ensuring timely delivery of goods and services and maintaining strong professional relationships.Project Support: • Played a key role in supporting top projects of the year, including developing communication materials, coordinating project activities, and providing administrative assistance to senior team members.Communication Materials: • Assisted in the creation of various communication materials such as press releases, event brochures, and social media content, contributing to effective messaging and increased public engagement.Media Relations: • Helped manage media relations by drafting and distributing press releases, organizing media briefings, and handling media inquiries, which enhanced the company's visibility and media coverage.Event Promotion: • Assisted in developing and implementing promotional strategies for the charity event, including social media campaigns, email marketing, and community outreach, resulting in heightened awareness and community involvement.Data and Reporting: • Collected and analyzed event data, prepared reports, and presented findings to senior management, providing insights into event performance and areas for improvement.Team Collaboration: • Worked closely with internal teams, including marketing, public relations, and event planning, to ensure cohesive communication strategies and successful project execution.

Ames, Iowa

Key Accomplishments & Achievements: Appointment Scheduling: • Efficiently managed and optimized scheduling for therapy sessions, coordinating with therapists and clients to ensure timely and effective service delivery, resulting in a 20% increase in appointment adherence.Return Rate Improvement:• Implemented strategies to drive patient return rates, including follow-up scheduling, reminder systems, and personalized outreach, leading to a 25% increase in patient retention and repeat visits.Transaction Bookkeeping: • Maintained accurate and up-to-date bookkeeping of all financial transactions, including patient payments, insurance claims, and refunds, ensuring compliance with accounting standards and facilitating smooth financial operations.Financial Reporting: • Generated and reviewed financial reports and summaries, including daily, weekly, and monthly transactions, to support budget management and financial forecasting.Data Management: • Utilized scheduling software and electronic health record (EHR) systems to track and manage patient information, appointment histories, and billing details, ensuring data accuracy and confidentiality.Customer Service: • Provided exceptional customer service by addressing scheduling conflicts, resolving appointment issues, and handling inquiries, contributing to a 15% increase in patient satisfaction scores.Operational Efficiency: • Streamlined scheduling processes by implementing automated reminder systems and optimizing appointment slots, reducing no-show rates by 18% and improving overall office efficiency.Insurance Coordination: • Coordinated with insurance companies to verify patient coverage, process claims, and manage reimbursements, ensuring timely and accurate billing and reducing claim denials.