•Created multimedia content in audio/video format to enhance information on the consumer experience in monthly reporting, including generative AI to support content creation.•Developed and created a quarterly newsletter that had an 80% open rate and framework for the Experience Management (XM) Insight and Listening Hub by collaborating with portfolio leads, project managers, and SPI key stakeholders.•Built the team's social media strategy through engagement with stakeholders via Microsoft Viva Engage.

•Lead six sections of an introductory social media course (Social Media in the Digital Age) •Managed the academic success of 80+ students by providing qualitative feedback to written course submissions and by incorporating practical examples and scenarios into classroom discussion

•Assistant to three academic courses: Principles to Journalism, Principles of Advertising, Advertising Strategy and Social Media (Fall 2021) •Assistant to Two Academic Courses: Principles of Advertising, Advertising Strategy and Social Media (Fall 2022) Spring 2022- Advertising Strategy and Social Media •Assist students in proficient academic writing (APA 7th addition) and proper grammar, spelling, and punctuation

•Manage the social media calendar across several media platforms (Facebook, Instagram, Twitter, TikTok)•Assign, edit, and approve social media content that promotes arts initiatives happening at San Diego State University and the surrounding area•Lead weekly meetings for the internship team, and mentor interns on social media practices and analytics

•Developed and implemented a strategic communication roadmap that shaped the teams' communication and engagement strategy via a new SharePoint site. Created operating procedures for SharePoint administration, submission frameworks, communication templates, and data storytelling. Migrated, categorized and refreshed content from existing SharePoint site centered around consumer and employee experiences. •Created news and announcements posts to promote analysis findings and insights to increase distribution and knowledge amongst existing and new stakeholders, raising the level of transparency and awareness in the org

•Planned, managed, and executed internal communications strategy for an innovative corporate pipeline •Designed graphics and edited video footage that was used to announce product launches on rigs via Yammer•Created communication templates used for the distribution of technological product release announcements to company stakeholders

•Manage Social media platform( Facebook, Instagram, Twitter) partnerships, influencer relations, and community outreach•Assists in writing press releases, radio announcements and other office admin support to other team members as needed•Prepares photography and other media for publication and maintain digital archive

•Communicate with local radio and newspapers to distribute organization information•Writing press releases and other media communications to promote organizations productions•Updating and maintaining social media content

•Develop social media content to publish on Instagram, Twitter, Linkedin, and Facebook to promote client’s theatrical productions.•Update client CV’s and communicate with clients on their auditions and recalls through Tagmin and submit them for commercials through Spotlight. •Use Hootsuite to schedule social media posts for upcoming Agency events as well as announcements on client tour date performances throughout the UK.•Developed Instagram Highlights to categorize company Instagram story postings.

•Responsible for increasing awareness of the Prime Student membership and its benefits to students at the University of Mississippi for the 2019 school year. •Bringing Prime Student + all the membership benefits to life on campus through an integrated marketing approach of social media posting and experimental activities•Incorporating photo editing and design skills by creating and designing photo content with integrated marketing and digital, and peer-to-peer tactics

•Created fundraising material distributed through a chapter of 280 members that will be utilized on social media and websites such as Facebook, Instagram, Snapchat, and Twitter•Raised approximately $6,000 in funds during the spring(2018) for The Making It Happen Foundation •Created promotional materials and provide insightful information to social media, websites and print media to educate the public •Coordinate a fall philanthropy event that raised over $92,000 and is the second highest grossing fall fundraising event on the University of Mississippi campus •Manage the execution of campaigns on social media to a campus of 24,000 and collaborate with 11 Panhellenic organizations in the distribution of information to Panhellenic members

•Maintained an atmosphere of enthusiastic customer service •Supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff•Monitored dining rooms for seating availability, service, safety and well-being of guests

•Oversaw the shop during shifts and managed any conflicts•Completed financial transactions upon end of shifts•Balance both academics, club sports, and clubs all while working 15 hours a week•