• Ensure all routes depart on time and in full• Manage debrief highlighting any store issues• Carry out RTW interviews • Investigate and follow through any vehicle accidents, damage or abuse• Liaise with customers in regards to failed deliveries• Deal with vehicle breakdowns following up until complete• Follow process to ensure all drivers are fit and legal to drive• Investigate and discipline any driver issues that arise• Identify and achieve improvements in customer satisfaction, depot operational performance and efficiency and monitor performance against agreed site targets and KPI’s• Implement and monitor depot operational procedures and ensure that they are being adhered to• Liaise with other departments establishing and achieving goals to improve depot and overall organisational effectiveness

• Support Senior Management and other depots• Cover warehouse managers’ holidays and absences: • Work along with HR department: deal with recruitment, create and organise personal files, deal with agencies planning temporary staff • Work along with Transport department: deal with drivers, breakdowns, accidents, customer queries and complains, deal with parking tickets• Manage site access control system • Create job specifications, induction packs & plans for new starters• Translate induction packs, internal company policies and procedures to different languages• Take minutes and interpret (if required) in meetings and disciplinary hearings• Arrange venues and meetings, create agendas• Data input on SAP• Prepare various reports as and when required (e.g. POD error report, shortages, damages)

• Work with landlords to find a suitable tenant for their property• Liaise with potential tenants to help them find a property that caters for their needs• Use own initiative to tout for new properties in given area• Use strong negotiation skills to secure deals with landlords as well as tenants• Work in a flexible manner to ensure work is complete and targets are achieved

Order picking and packing: Preparing various kinds of orders’ picking and packing, over picks, stock control, processing returns, data entry onto computer, basic customer service via phone and web-based help desk.

Experienced in various areas of accounting including capital and operating budgets, financial analysis/planning, financial statements and reporting, accounting policies and procedure, cash flow, invoices, taxes, and business process improvements.Administrative/Secretary Completing procedures such as dealing with incoming and outgoing post, answering phone calls, formatting documents such as letters and reports, preparing contracts, day-to-day data input onto a computer, managing diaries, arranging appointments, meetings and business trips.