Main responsibilities:● Support the marketing and sales stages: proposed implementing CRM-system in the Company; conducted business-analysis and made artifacts (Vision and Scope Document, SoftWare Requirement Specification) for further introduction● Conducting competitor and market analysis for higher management● Conceptualizing marketing strategies and techniques to attract clients● Constantly looking out for new sales and business opportunities in targeted markets● Monitoring and managing the performance of the sales department● Organization of exhibition activities of the Company● Supporting corporate website (content); suggestions for improvements● Designing promotional materials

November 2011-August 2014 – Director, OOO “Vizcom Connect”Main responsibilities:● Assist with implementation of СRM-system project:❏ Benchmarking of CRM-systems❏ Interviewing the stakeholders❏ Handling various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business requirements❏ Testing application from a business perspective to ensure that all requirements are incorporated into the design❏ User training, assistance and communication, writing user manuals● Conducting negotiations with partners, coordination of contractors● Department management: recruitment, training, and control of personnel● Developing commercial relationships with key customers and partners● Coordinating work flow among three Customer Service Specialists and supervising them

Main responsibilities:● Conducting market research of commodity group● Conducting price and competitor analysis and reporting● Managing the commodity group● Evaluating vendors