Supervising daily operations of organization.Develop productive, profitable and achievement oriented working environment for employees.Address operational issues and concerns in a timely fashion.Supervise operations team to ensure operational excellence and excellent customer services.Educate operations team on best practices, company policies and service excellence standards.Develop and maintain operational guidelines for staffs.Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.Determine staffing requirements, work assignment and schedules for new projects.Perform routine maintenance and repair works for equipment.Maintain the facility clean, safe and organized.Coordinate with General Manager in different operational issues and promotional activities.Evaluate current operational strategies and recommend improvements.Generate operational reports for management as needed.Organize and schedule meetings and appointmentsProduce and distribute correspondence memos, letters, faxes and formsAssist in the preparation of regularly scheduled reportsDevelop and maintain a filing systemOrder office suppliesBook travel arrangementsSubmit and reconcile expense reportsGenerate reportsHandle multiple projectsPrepare and monitor invoicesMaintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies, placing and expediting orders for supplies; verifying receipt of suppliesContribute to team effort by accomplishing related results as neededCarry out administrative duties such as filing, typing, copying, binding, scanning etc.Write letters and emails on behalf of other office staffMaintain computer and manual filing systemsReceive, sort and distribute the mailMaintain up-to-date employee holiday recordsCoordinate repairs to office equipment