People Support Hub Partner
Current-Issue new contracts, employee offer letters, probation letters etc to name a few-Conduct a thorough compliance check on all Right to Work and onboarding documents-Run various reports and support different projects across the business-Provide advice, guidance and on basic HR queries, HR policies, procedures and systems to both managers and colleagues to deliver a great employee experience, helping to promote Wincanton as a destination employer.--Update and maintain the HRIS to ensure that colleagues data is up to date and accurate.-Respond to requests and carry out transactions to deliver the full employee life cycle including onboarding new starters, sending out contracts, producing employee change letters and supporting the leaver process.-Support benefits team with schemes like cycle to work, holiday trading.-Act as a member of the colleague helpdesk team, take calls and resolve people, process and system type queries.-Respond to queries regarding employee benefits and ensure benefits are set up correctly working with payroll and 3rd parties.-Work with the payroll and systems and solutions team to resolve colleague’s queries that need support from the rest of the team.-Manage and priorities personal workload to agreed SLAs and KPI’s.-Provide efficient and accurate administration of Employee Life Cycle activities for our current colleagues and leavers.-Carry out right to work checks to ensure legal compliance. Responsible for the full end to end referencing process.-Rapidly escalate transactions and issues that need further input or resolution. Identify where processes need to be streamlined or changed.-Update processes, knowledge base articles and standard operating procedures where required. -Make sure that information and data is accurate and legal compliance is always maintained -Resolve problems or shortfalls in service delivery quickly.-Provide generalist HR administration support as required.
