Sidra Raza Email & Phone Number

Karachi, Pk

I'm currently in a dynamic role centered on client engagement and project onboarding. As the primary contact for potential clients across various platforms, I work closely with stakeholders, monitor project progress weekly, and present updates to the COO. This multifaceted position enables me to apply my skills in client. Interaction, project coordination, and team collaboration, contributing to the overall success of the organization. Additionally, I am currently assisting the Vice President… Show more I'm currently in a dynamic role centered on client engagement and project onboarding. As the primary contact for potential clients across various platforms, I work closely with stakeholders, monitor project progress weekly, and present updates to the COO. This multifaceted position enables me to apply my skills in client. Interaction, project coordination, and team collaboration, contributing to the overall success of the organization. Additionally, I am currently assisting the Vice President of the Commercial Division in ongoing business development activities. Show less

Pakistan

 Assisting the Vice President Commercial Division in the ongoing Business Development projects. Taking care of multiple BPO clients, closely involved from inception till live operations of the project & coordination with the BPO clientele. I will be the first person to gather initial requirements, send proposals get approvals, and also be involved once the lead is matured and the project onboarding process started I will be making the onboarding process smooth for the client… Show more  Assisting the Vice President Commercial Division in the ongoing Business Development projects. Taking care of multiple BPO clients, closely involved from inception till live operations of the project & coordination with the BPO clientele. I will be the first person to gather initial requirements, send proposals get approvals, and also be involved once the lead is matured and the project onboarding process started I will be making the onboarding process smooth for the client coordination among the teams and assisting them in getting numbers, doing prerequisite of contract signing in, participating in meetings so once the project is set to onboarding the project is handed over to the operations. I have worked on the following projects to ensure efficient onboarding procedures and support the client in PTA/PTCL UAN/TFN Acquisition processes as well as assisting them in connecting and completing the process on their behalf for the acquisition of telecom connection and procuring of basic no etc.o PSO (Provision of Manpower): Worked on RFP Compilation and onboarding process. Submission of BID via using SAP Ariba portal.o State Bank of Pakistan. (Provision of Manpower): Worked on RFP Compilation and onboarding process. Attending Bid Meetings etc.o PITB (Provision of Manpower): Worked on RFP Compilation and onboarding process.o Pakistan Single Window (Call Center Services): Worked on RFP Compilation and onboarding process and helped them in the UAN acquisition number process.o Also have worked on the following projects in the onboarding process, coordinating between the teams and stakeholders fulfilling the vendor registration process, Agreement/NDA drafting, documentation, and legal requirements. Silk Garden Naya Nazimabad, SIAR Digital, Adamjee Insurance, Takaful Bazaar, Mentor Health, FITE, Salaam Takaful, Day Fresh, Chickoo App, United King, Domino’s, Orient. Show less

Pakistan

• Responsible for assisting Assistant Vice President in the ongoing development programs, daily operations and Business development activities.• Work with team to develop financial proposals that speaks to the client’s needs, concerns, and objective and forwarding it to the client.• Participate in pricing the solution/service sending emails to pricing committee for approval of financial proposal• Cold calling and arranging meeting with clients.• Participates in… Show more • Responsible for assisting Assistant Vice President in the ongoing development programs, daily operations and Business development activities.• Work with team to develop financial proposals that speaks to the client’s needs, concerns, and objective and forwarding it to the client.• Participate in pricing the solution/service sending emails to pricing committee for approval of financial proposal• Cold calling and arranging meeting with clients.• Participates in weekly Business Development/ Operational meeting with senior management to brief about lead generations details and daily activities.• Worked on completion of Sybrid’s food tech solution profile.• Experienced in Project management, responsible for updating project activities, Project schedule, project charter and lesson learnt in Project management system.• Responsible for campaign/project live launch activities, assisting team and coordinate between management and client, providing relevant stuff to the stakeholders and to prepare documentation for client.• Responsible for maintaining agreement renewal and provide assistance to client for agreement Signing in documents and procedure.• Responsible for shortlisting of candidate Show less

Head Office Karachi

 Responsible for overseeing the day to day activities of the team. Distributing the work load and switching agents queue according to load requirements. Mentoring and coaching team agents. Evaluating /Monitoring QA performance through Calls/Chats samples. Maintaining agent’s performance report and attendance

Head Office

Worked as an Intern.I was place on rotation in different departments where I was brief about the overall working and operation in departments and their unit’s maintained documents fillings and prepared a report on Security Features of Currency Notes.