Sidrah Javaid Email & Phone Number

Dubai, United Arab Emirates

As a Senior Business Development Executive, I stand at the forefront of shaping the future of our company's success. With a relentless passion for growth, I immerse myself in the dynamic world of business, leveraging a unique set of skills to drive transformation and seize new opportunities. This role isn't just a job; it's a riveting journey where I orchestrate strategies, forge connections, and sculpt a vision of prosperity.I am passionate about immersing myself in the art of market exploration, where every trend, every competitor move, and every customer pulse becomes a vital piece of a grand puzzle. Through a blend of strategic networking, insightful referrals, and savvy online reconnaissance, I cast a wide net to reel in prospects that align perfectly with our company's mission. Collaboration is my mantra. In the heart of the company, I stand as a nexus, working seamlessly with internal teams to bring about a harmonious symphony of progress. B2B registration, service agreements, and key account management flow smoothly under my guidance, ensuring that the client journey is as effortless as it is exceptional. Tailored proposals are my signature creations, born from a deep understanding of corporate needs and a genuine desire to transform challenges into solutions.Through insightful feedback analysis, I sculpt pathways to higher service adoption rates, fusing innovation with client needs to create a partnership that's truly symbiotic. Market growth isn't a wish; it's a commitment, and I am dedicated to executing strategies that paint the canvas of our success story.Collaborating closely with the marketing team, I infuse my insights into the development and implementation of strategic plans.

Lahore, Punjab, Pakistan

As a versatile hospitality professional, single-handedly managed the guest relations department, in addition to business development at the hospitality project. Some of my key contributions include event planning, social media, customer services, food and beverage, guest service management, and sales. From primary details to the biggest decision-making, I developed and implemented growth strategies that attracted new clients. My focus was on maintaining official communication with guests and staff to ensure a pleasant stay experience.During my tenure, my key responsibilities included greeting and engaging with guests, extending a warm welcome, and guiding them to their rooms. I assisted in addressing customer inquiries and handling any complaints that arose. To enhance the guest experience, I ensured that all their requirements were met before their arrival, creating a more streamlined and organized stay.I effectively managed phone calls, and correspondence, and maintained precise records while overseeing office supplies. My role extended to supervising the guest relations team members, coordinating their activities, and ensuring smooth collaboration with other departments, including receptionists, concierges, housekeepers, and the food and beverage team.🔰 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:➜ Received the Traveler’s Choice Award for the Highest Rating in Pakistan, 9.6/10 on Booking.com.➜ Contributed as the sole representative in the sales dept to the highest revenue achieved by the boutique property, 12M.

I held the role of Senior Officer / Chief Executive Officer, where I oversaw project control solutions encompassing project planning, scheduling, and progress tracking. I provided comprehensive support and followed up with the project assurance team, participating in quality review meetings aligned with the requirements set by the Chief Executive (CE).One of my primary responsibilities involved translating the strategic requirements of the CE into tangible activities and deliverables, and collaborating closely with stakeholders to ensure alignment. Acting as a central point of contact, I established and maintained effective communication channels with all Directors and team leads, facilitating smooth coordination where needed.Furthermore, I managed the CE's daily agenda, offering assistance in planning appointments, board meetings, conferences, and related logistical support. As part of my duties, I arranged travel accommodations on behalf of the Executive, ensuring seamless travel arrangements.

Lahore, Punjab, Pakistan

In my role as an Executive Coordinator to Directors, I collaborated closely with the Executive Directors to effectively manage their work schedules, ongoing projects, and meetings, ensuring the successful completion of deliverables within specified timelines. I diligently upheld the application of detailed governance processes and protocols, contributing to the seamless functioning of operations.I had the privilege of participating in various meetings, gaining valuable insights into task management, and assuming the responsibility of recording minutes during board meetings, annual gatherings, and daily general meetings. Notably, I orchestrated the coordination of Board of Directors meetings and teleconferences, overseeing logistical aspects such as meeting venues, guest accommodations, meals, and travel arrangements.Additionally, I undertook the role of supervising the administrative support staff at the Head Office, including the completion of annual performance evaluations. This extended responsibility further contributed to the efficient functioning of our team and organizational processes.

Lahore, Pakistan

I designed and executed comprehensive training frameworks and schedules, leveraging both internal and external resources to ensure the successful dissemination of knowledge. This encompassed formalizing the evaluation process for training programs, assessing their effectiveness, and ensuring alignment with regulatory requirements.I held the role of overseeing the execution of special projects, effectively managing performance metrics, fostering organizational development, and nurturing positive employee relations. My dedication extended to the development, implementation, and ongoing monitoring of diverse training initiatives aimed at enhancing employee skills and knowledge.Conducting orientation sessions and crafting training materials, multimedia aids, and presentations were integral aspects of my role. I also took charge of devising robust testing and evaluation procedures to gauge the efficacy of training interventions. In addition, I was responsible for the meticulous preparation and implementation of training budgets, ensuring optimal resource allocation for our training endeavors. Undertaking performance reviews and delivering constructive feedback to individuals contributed to our commitment to continuous improvement.

Pakistan

During my tenure as the Hotel Coordinator, I assumed the role of overseeing and managing the daily functions of various departments, including housekeeping, front desk, food and beverage, and maintenance. I developed and executed standard operating procedures for each department, aiming to enhance service quality and operational efficiency. Addressing guest complaints and effectively resolving issues were integral components of my responsibilities, ultimately contributing to overall guest satisfaction.Ensuring adherence to health and safety regulations and industry standards was a key focus, requiring continuous monitoring and proactive measures. I collaborated extensively with other departments to optimize the guest experience, fostering a seamless and enjoyable stay. Within the realm of front desk operations, I managed and supervised activities such as reservations, check-in, and check-out. I meticulously trained, scheduled, and supervised front desk staff to ensure the smooth and proficient functioning of operations.Accurate record-keeping and the preparation of comprehensive reports detailing occupancy rates, room revenue, and expenses were integral to my role, aiding in informed decision-making and strategic planning. My responsibilities extended to the management of attendance, staff grooming, and both informal and formal performance management processes. I effectively coordinated with housekeeping and maintenance teams to ensure guest rooms were impeccably cleaned and well-maintained in advance of guest arrivals. Upholding compliance with health and safety regulations and industry benchmarks was a constant priority, requiring continuous vigilance and adaptation to evolving standards.🔰 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:➜ Contributed to generating the highest revenue of 15M with the support and oversight of all departments.

Lahore, Pakistan

In my role as an Assistant HR, I was involved in various essential tasks. This encompassed sourcing and evaluating suitable candidates to match open positions, a process that entailed screening and assessing qualifications. I crafted standard memorandums for the purpose of advertising job vacancies, skillfully managed employee relations, and engaged in negotiations regarding salary terms with prospective hires.One of my key responsibilities was the meticulous upkeep of the employee database, along with other crucial HR materials like the handbook and employee manual. This ensured accurate and up-to-date records, contributing to the smooth functioning of HR processes.Moreover, I efficiently executed day-to-day HR functions, which included overseeing payroll operations, managing disciplinary actions, and handling internal correspondence and memos. This multifaceted role demanded effective communication and organizational skills to maintain a well-coordinated and compliant HR environment.🔰 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:➜ Played a vital role in HR module development for ERP solutions, psychometric testing, and relevant evaluation mechanisms.

In my capacity as an Executive Secretary, I engaged in a wide array of responsibilities that were integral to the daily, weekly, and monthly operations. One of my key functions involved the meticulous management, updating, and consistent monitoring of the calendars belonging to the lead counselors. I diligently tracked meetings and various activities, ensuring adherence to company policies while handling reservations and cancellations as necessary.A notable aspect of my role was the preparation of monthly statistical reports, a task that demanded accuracy and attention to detail. I played an essential role in the review and preparation of a variety of documents, drafts, letters, applications, and emails, all of which were disseminated on behalf of the company. This contributed to effective communication and maintained a professional image for the organization.Furthermore, I undertook the responsibility of monitoring the progress of projects and tasks assigned to interns, thereby facilitating their successful completion. This added dimension to my role, requiring a proactive approach to project management and coordination.🔰 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:➜ Strategized and developed all processes and manuals for the secretariat department.

Lahore, Pakistan

In my role as an English Language Teacher, my work encompassed a range of duties that I diligently carried out. I meticulously planned, prepared, and delivered daily lessons to my students, ensuring engaging and effective educational experiences. Additionally, I dedicated time to meticulously creating teaching materials that augmented the learning process, enhancing the overall quality of instruction.My responsibilities extended to guiding pupils in enhancing their proficiency across various language domains, including listening, speaking, reading, and writing. I conducted both individual and group sessions, tailoring my approach to best meet the diverse needs of my students. 🔰 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭:➜ Won Award for Teachers – International Linguistic Kangaroo.

Bachelor Of Business Administration (B.B.A.), Human Resource Management, A - Cgpa 3.5/4

CGPA 3.5/4 Modules Included: Industrial and Organizational Psychology | Principles of Management | Business Report Writing.

Intermediate In Commerce &Business, Business/Commerce, General, A

Activities and Societies: - An active part of the Parliamentary Debating Society - Member of the women's cricket team - Active Member.

Physics, Chemistry And Computer Sciences, A

Activities and Societies: - Student-Body President & Headgirl - Active participation in the Dramatics Society Club - Active participant.