Sidrath Raza Email & Phone Number

-->Operations Coordinator - Inditex Zara [June 2024 - Present] - I enhance store operations by coordinating sales and commercial departments as an Operations Coordinator at Inditex- Zara in Copenhagen. I leverage my organizational skills to complete tasks efficiently and on time. Additionally, I utilize CRM tools to foster stronger customer relationships and drive sales. By collecting inventory, transfers, and sales data using Inditex's software, I support store management in making informed decisions and identifying areas for improvement. This role gives me a solid understanding of retail operations, sales, administrative skills, and data management.-->Project Leader - SynergyProcess [Dec 2023 - May 2024] - As a Project Leader, I successfully increased team efficiency by 15% through process optimization. My responsibilities included overseeing project procurement, managing marketing plans, and ensuring accurate administrative and sales reporting through clear dashboards. I led a team of five, coordinating meetings, managing communication, and maintaining schedules to ensure project success. My exceptional work ethic led to the agency's growth from 10% to 30% increase in half a year. -->Training and Development Coordinator - Hexa's Education [2.5+ years] - Successfully designed and implemented training programs that resulted in a 35% increase in employee engagement and productivity, reducing the turnover rate by 15% including the management of all administrative tasks related to training, and development programs, namely scheduling, budgeting, and reporting-->CRM & Inventory Specialist - Fiza & co [1 year ] - As CRM & Inventory Specialist, I developed a customer-focused communication strategy, boosting satisfaction by 20% and increasing sales by 17%. I also implemented an ISR strategy, which led to a 12% rise in new customers and a 30% improvement in retention. On the inventory side, I reduced discrepancies by 40% and saved $5,000 through effective negotiations. My efforts optimized sales pipelines, cutting the sales cycle by 15% and driving overall revenue growth.

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  Roskilde University

  Economics And Business Administration