Collaborated with Development and Product Design teams to enhance software usability and user experience (UX).Analyzed requirements and specifications for new functionalities to ensure optimal Customer Experience (CX) and UX Design.Acted as a CX liaison while fulfilling responsibilities as a Software Quality Engineer, focusing on new areas and applications within the software.Delivered top-tier software as a service by prioritizing customer needs, managing their journeys, and ensuring exceptional service delivery.Facilitated collaboration among stakeholders to address customer needs and deliver superior experiences, value, and growth through Siemens PLM products and services.

Delivered top-tier software solutions as part of the Knowledge and Industries Automation team, focusing on advanced functionalities like NX Mass Management computing system mass, NX Measurements conducting measurement analysis; and NX Coatings allows for specification of coatings in product design enabling users to define paint and coating information directly in the CAD model. These efforts contributed to more accurate and efficient software capabilities.Provided critical input on usability, design, and functionality quality, which significantly enhanced the overall user experience and software performance. Worked closely with development teams to ensure that user-centric design principles were embedded throughout the software development lifecycle.Conducted performance benchmarks and executed comprehensive quality assurance activities, typical of a Software Quality Engineer. This included rigorous testing, identifying and resolving defects, and implementing improvements to ensure the software met high standards of quality and reliability.Collaborated with cross-functional teams to integrate feedback and continuously improve product features and performance. Ensured seamless communication and coordination among different departments to achieve common goals.Developed and maintained detailed documentation of test plans, test cases, and test results, providing valuable insights for future development and improvement cycles.Mentored junior team members, sharing knowledge and best practices to foster a culture of quality and continuous improvement within the team.Conducted root cause analysis for complex issues, identifying underlying problems and implementing effective solutions to prevent recurrence.Utilized automation tools and frameworks to streamline testing processes, increase efficiency, and reduce manual effort, contributing to faster and more reliable software releases.

Delivered top-tier software solutions by rigorously testing and ensuring high standards of quality and performance.Collaborated with cross-functional teams including developers, designers, and product managers to enhance the integration of assemblies and Teamcenter, ensuring seamless user experiences.Developed and executed comprehensive test plans and test cases to validate software functionalities, identifying and resolving defects to ensure robust software releases.Conducted performance benchmarks and analysis to optimize software efficiency and effectiveness.Provided valuable feedback and recommendations for usability improvements, contributing to the overall enhancement of the product.Mentored junior team members, fostering a culture of quality and continuous improvement within the team.

Spearheaded sales efforts in the Indian market, focusing on Siemens PLM solutions to drive business growth and customer satisfaction.Collaborated closely with clients to understand their technical requirements, providing tailored solutions that addressed specific business needs.Worked with the Siemens India Sales team (formerly UGS) to increase sales, deliver exceptional customer support, and demonstrate best-in-class software on-site.Conducted product demonstrations and presentations, showcasing the value and benefits of Siemens PLM software to potential clients and stakeholders.Developed and maintained strong relationships with clients, acting as a trusted advisor and ensuring ongoing support and satisfaction.Worked with cross-functional teams, including engineering, marketing, and customer support, to ensure seamless delivery of solutions and services.Generated and analyzed sales reports, identifying trends and opportunities to optimize sales strategies and achieve targets.Participated in industry events and conferences, networking with potential clients and staying updated on the latest market trends and technologies.Provided training and support to clients on the use of Siemens PLM solutions, ensuring they were fully equipped to maximize their investment.Trained vendors and partners on specific applications of our software, enabling them to better position and sell our products to customers.Engaged with customers from various sectors, including heavy electrical, automotive, defense, and HVAC, to understand their unique requirements and provide customized solutions.

Developed and executed comprehensive test plans and test cases for NX Core Modeling applications to ensure software quality and reliability.Collaborated closely with development teams to identify, analyze, and resolve defects in the core modeling functionality, enhancing overall software performance.Conducted performance testing and benchmarking to ensure the efficiency and scalability of NX Core Modeling features.Provided critical input on usability and design, contributing to the improvement of user experience and interface design.Supported end-users and stakeholders by addressing technical queries and providing solutions to complex modeling challenges.Developed automated testing frameworks and tools to streamline testing processes and reduce manual effort, leading to faster and more reliable software releases.Documented testing procedures, results, and best practices, ensuring knowledge sharing and continuous improvement within the team.Participated in code reviews and provided feedback to developers, fostering a collaborative environment focused on quality and innovation.