Through influential leadership and a systematic approach, I strive to build high-performing cross-functional teams that achieve great outcomes. I bring extensive operations and technology experience in driving strategic roadmaps and portfolios, ePMOs, process and cost optimisation delivering significant customer and financial results across the health and human services, telecommunications, media, banking, airlines and sports industries.Select Achievements & Competencies:• Proven track record of designing, building, and leading purpose-driven, inclusive, and high-performing teams ranging from 15 to 150 team members with high staff engagement;• Formulation of 5-year strategies, with clearly defined roadmaps for delivery and quantified business case benefits year on year;• Effectively managed the seamless acquisition and transition of Uniting Services and Disability Services Australia (FY22) into Scope Australia, overseeing the integration of over 85 houses, 1300 customers, and 1900 staff members, resulting in a significant growth in revenue and a greater positive impact for people living with a disability.• Ownership of company-wide people, process and system change program to transform the NBN HFC connect and assurance metrics and experience for customers; whilst also scaling operational volumes;• Achieved via collaboration across all levels the successful integration and data migration of Foxtel’s $2bn acquisition of Austar; receiving the iTnews Benchmark Award - 2014;• Cross functional Truck Roll and Cost Reduction ownership realising benefits of $115m savings against a target of $89m through out of the box thinking;• Robotics process automation (RPA) programs in Blue Prism, AssistEdge, open source; realising hundreds of FTE savings and simplification. Recipient of the Best Use Case of RPA, Customer Experience Excellence Award – 2017.Specialties: Executive Leadership and People Focus, Team Engagement and Culture, Strategy, Organisational Design, Governance, Planning and Roadmap Management, PMO, Program Management, Project Management and Portfolio Delivery (Prince2, Pmbok, Scaled Agile), Change Management, Process Transformation and Simplification (Lean Six Sigma), Robotics Process Automation (RPA), IT Strategy & Architecture, System Integration and Data Migration, Information and Cyber Security, Data Strategy, Governance, Business Intelligence and Analytics, IT Service Delivery (ServiceNow), Cost Reduction, Risk Management, Vendor Management, Outsourcing, Stakeholder Management