Temporary Part-Time (August 2024-March 2025)• Customer Service Excellence: Deliver exceptional customer service by managing card registrations, room bookings, item checkouts and check-ins, and handling financial transactions with accuracy and efficiency.• Circulation Management: Process daily library item delivery bins and book drop returns to ensure smooth and timely circulation of materials.• Patron Assistance: Assist patrons with locating materials, using library resources, and navigating digital platforms, providing knowledgeable and friendly support.• Event Coordination: Support the planning and execution of library events and programs, including setting up spaces, promoting events, and assisting attendees.• Technology Support: Provide basic technical assistance to patrons using library computers, printers, and other equipment, troubleshooting issues as needed.• Inventory Management: Conduct regular inventory checks and assist with cataloging new materials to maintain an organized and up-to-date collection.• Community Engagement: Foster a welcoming environment by engaging with the community, promoting library services, and gathering feedback to improve patron experiences.• Administrative Tasks: Perform various administrative duties such as maintaining records, preparing reports, and assisting with special projects as assigned.

Sort and shelve books and other library materials and to shelf read.

Go-to subject matter expert. Complete knowledge of Acer for Education portfolio including competitive positioning. Support over 100 account executives with product recommendations, deal registration, inventory, pricing, sales calls and training. Successfully interface with Acer marketing, territory and business managers, and bid desk/reseller team. Promote Bluewater (new account) incentive program, Google devices for teacher/staff bundle, and demonstration program. Collaborate with business intelligence for sales tracking/reporting.

Supporting President's Club and Account Executives with all aspects of their day-to-day sales responsibilities including providing product information, quotes, customer/sales requests, processing orders and communications. Interface with Customer Service, Production, Graphics and Finance Departments.

Successfully support 50+ educational technology account executives by monitoring, assessing, creating and submitting bid responses and bid related administrative tasks. Collaborate with technical, management and production staff to plan, develop and produce winning proposals.

CDI Technologies, incorporated as CDI Computer Dealers Inc., has been selling IT hardware and software solutions to schools since 1981. CDI's mission is to simplify the purchase process and support educators by deploying proven, best-in-class technology, backed by lifecycle support and training. Its classroom-ready ecosystems empower educators to connect students to a love of learning and a lifetime of achievement• Advise IT Executives and Budget Decision Makers on recommended solutions/products for the school's IT and technology needs• Configure, price, negotiate and quote sales solutions as well as provide, proactive follow-up, product information and overall account support via the telephone• Prospect acquisition accounts and new lines of business within existing accounts via telephone and email

We help businesses cut through the digital clutter so they can better perform in an otherwise complex digital landscape, and ultimately reach, engage, and convert more potential customers. We own one of Canada’s largest pools of high-intent consumer data, which we use to fuel our innovative solutions, customize them, and maximize their performance. As a result, our leading industry experts continually push the boundaries of what we offer in an effort to drive the very best results for our clients.• Managed digital and print marketing programs for Enterprise clients and dealer/franchisees in Automotive Service, Real Estate and Health Care industries. Increased annual revenues by 17% to $1.8 Million dollars• Reengineered corporate and local market campaigns for National HVAC manufacturer. Increased dealer program participation by 40% over 2 years and achieved a 90%+ year end survey approval rating by client• Designed and created action oriented, high-impact web banner, directory and newspaper ads • Reported detailed analytical results and provided regular consultative services and updates on campaigns• Worked collaboratively with account executives, creative team, external vendors and partners

Marquette Group is a marketing agency that connects qualified, local customers to national brands through integrated digital media, including local organic listings, mobile, social and paid search advertising, as well as traditional media like Yellow Pages.• Established relationships with new, current and non-participating dealers/franchisees/agents and provided recommendations appropriate to their budgets, goals and advertising needs. Implemented multimedia bundle plan that successfully minimized revenue decline and resulted in a 10% year-over-year net gain• Identified and presented new advertising opportunities and strategies to National clients based on extensive industry and consumer behaviour market research• Provided information regarding co-op and advertising benefits utilizing all available sales support tools• Verified and negotiated discounts and incentives with publishers to cost-effective client recommendations

Yellow Pages is a Canadian digital and print media company offering businesses comprehensive media solutions to meet their key marketing objectives and providing consumers with platforms to access reliable local business information. By helping local businesses foster stronger relationships with their consumers through its various media, Yellow Pages encourages the growth of thriving local economies• Managed over 700 accounts in 12 territories across the Greater Toronto Area and Southern Ontario• Achieved and exceeded advertising sales and revenue targets for servicing over $700,000 annually • Created cost-effective and memorable print and electronic campaigns for small and medium sized businesses which increased visibility and attracted ready-to-buy customers • Designed compelling and persuasive marketing and sales collateral adopted as standard by company • Developed search engine marketing/optimization programs and facebook profiles for businesses• Collaborated with sales training department to develop and update sales training materials  Winner of many customer service and book awards, sales contests and incentive trips