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@thetradedesk.com
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Matthew Siegel is listed as Lead Support Engineering Manager at The Trade Desk at The Trade Desk, a company with 1535 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at thetradedesk.com and a matched LinkedIn profile for Matthew Siegel.
Matthew Siegel previously worked as Lead Support Engineering Manager at The Trade Desk and Senior Support Engineer at The Trade Desk. Matthew Siegel holds Other; Certificate In Management Essentials, Complete from Harvard University.
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AeroLeads found 1 current-domain work email signal for Matthew Siegel. Compare company email patterns before reaching out.
Matthew Siegel is a Lead Support Engineering Manager at The Trade Desk at The Trade Desk. He possess expertise in customer service, microsoft office, management, teamwork, marketing and 26 more skills. Colleagues describe him as "Matt is a detail oriented team player, who has a good understanding of business and also technical and IT operations At Ambiance Radio, we rely on Matt to develop and maintain excellent relations with clients and related vendors. His is dedicated to excellence in all of his business commitments.When Matt says he will do something, it WILL be done." and "Matthew is a detail oriented professional that I rely on every day to manage my Tech Center and day to day operations including customer service. His technical prowess has increased dramatically since coming to Ambiance Radio and is a valuable asset to the company."
Listed skills include Customer Service, Microsoft Office, Management, Teamwork, and 27 others.
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A career timeline built from the work history available for this profile.
San Francisco Bay Area
- Expanded the Support Engineering team to follow the sun model- Created a dedicated TAM Jira Queue which lead to a 50% increase of tickets from 2021 to 2022 - Created & implemented an escalation path for Support to Support Engineering, thus decreasing tickets being escalated from Support to TAM and/or SWAT- Collaborated with Product to prevent API.
- Bridged the gap between Engineering, Platform Support and Client Services regarding TTD's new data segment counting methodology, which included creating internal documentation.- Created an API monitoring process to allow Support Engineering to be more proactive with API errors, which included internal escalations across multiple teams. The process.
- Defined and documented procedures using updated SOPs to provide thorough and comprehensive training for all API Support team members- Provided troubleshooting support for our TAM team- Lead several task force teams that focused on improving several processes internally and externally involving our APIs- Built a new process (setup/maintenance guides.
- Mentored junior team members- Support a group of Tier 1 Supply Vendor Partners (SSP) for several years- Was technical POC for our data partnerships integrations for ~3 years. Managed ~80% of our portfolio of data partners for ~4 years.- Managed different regions across the world - North America, Europe, Australia, Japan, China- Managed several.
- Support a group of Tier 1 Supply Vendor Partners (SSP) for several years- Was technical POC for our data partnerships integrations for ~3 years. - Managed different regions across the world - North America, Europe, Australia, Japan, China
Camarillo, CA
- Duties include setup and configuration of Ambiance Radio computer hardware, troubleshooting network connectivity issues and call center issue resolution. - Oversaw and handled day to day operations of the Ambiance Radio production facility located in Camarillo, California.- Lead support technician for Ambiance Radio call center tasked with resolving all.
West Hills, CA
Worked in several different fields including bookloss, MI submissions, and support functions
Other employees you can reach at thetradedesk.com. View company contacts for 1535 employees →
Mahmuod Rasulzade
Colleague at The Trade DeskBabol, Mazandaran Province, Iran, Iran, Islamic Republic Of
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Tim Lou
Colleague at The Trade DeskSan Diego, California, United States, United States
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Maria Delgado
Colleague at The Trade DeskLondon, England, United Kingdom, United Kingdom
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Mhyr Efraine Aquino
Colleague at The Trade DeskIrvine, California, United States, United States
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Pierre Yep, Pmp
Colleague at The Trade DeskMilpitas, California, United States, United States
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Florencia Eka
Colleague at The Trade DeskJakarta, Indonesia, Indonesia
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Philipp Blenke
Colleague at The Trade DeskHamburg, Hamburg, Germany, Germany
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Chris Hockin
Colleague at The Trade DeskManchester, England, United Kingdom, United Kingdom
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Lindsay Corley Smith
Colleague at The Trade DeskNew York, New York, United States, United States
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Isha Tiwari
Colleague at The Trade DeskGurugram, Haryana, India, India
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Management Essentials is an 12-week, 40-hour online certificate program from Harvard Business School. Management Essentials takes a.
Quick answers generated from the profile data available on this page.
Matthew Siegel works for The Trade Desk.
Matthew Siegel is listed as Lead Support Engineering Manager at The Trade Desk at The Trade Desk.
AeroLeads has found 1 work email signal at @thetradedesk.com for Matthew Siegel at The Trade Desk.
Matthew Siegel is based in San Francisco Bay Area, United States, United States while working with The Trade Desk.
Matthew Siegel has worked for The Trade Desk, The Trade Desk, Inc., Ambiance Radio, and Bank Of America.
Matthew Siegel's colleagues at The Trade Desk include Mahmuod Rasulzade, Tim Lou, Maria Delgado, Mhyr Efraine Aquino, and Pierre Yep, Pmp.
You can use AeroLeads to view verified contact signals for Matthew Siegel at The Trade Desk, including work email, phone, and LinkedIn data when available.
Matthew Siegel holds Other; Certificate In Management Essentials, Complete from Harvard University.
Matthew Siegel is listed with skills including Customer Service, Microsoft Office, Management, Teamwork, Marketing, Social Media, Microsoft Excel, and Social Networking.
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