- Handles sourcing for suppliers, negotiation, managing performance and assist management- Approves bidding and cost evaluation for vendor onboarding

- Handles processing of company issued benefits.- Approves various company loans issued by the bank

• Handles vendor related processes for Human Resource group such as accreditation, contracts, service level agreements and performance reviews.

MANAGER – Human Resource Records Unit Head May 2018 – Feb 2021• In charge of handling data information of BPI Personnel and BPI Personnel’s life cycle from updating of hiring status up to separation from the bank. Achievements• Lead the digitization project of physical 201 employee documents for easier access and retrieval.• Implemented the digital collection of BIR Form 2316 from employees.• Implemented Company ID migration of BPI and subsidiaries to have security access to head office units.• Streamlined and outsourced various processes aimed to increase efficiency from end to end

• In change of incident escalation, resolution and communication • Change management requests, monitoring and implementation• Performance and SLA reporting of sections and vendors. Vendor site visitation and checking

• Overall supervision of two operational units, namely Cards Embossing and Statement Printing. Achievements• Outsourcing of Printing process for BPI Documents to service providers• Employment of service providers for Card Embossing and Statement Printing

• Overall supervision of two units, namely Cards Distribution Unit and Statement Rendition Unit, day to day Operations. • Conducted Vendor Management processes for Card Embossing and Statement Printing vendors Achievements• Maintained and surpassed returned to sender rates set by the bank.

• Handles Credit Card and ATM production, from ordering/replenishment, inventory monitoring, delivery to customer up to destruction of returned cards. Achievements• Outsourcing and changing location to In Country Card Embossing of Citibank Credit Cards• Employment of several couriers for credit card delivery.

• Processing of various card delivery requests may it be credit card or bank products.• Supervising the process of card delivery, from dispatch to courier, to delivery, returns process up to destruction.

• Processing of remittances coming from various partner banks and financial institutions of the bank, may it be account to account or door to door money delivery.

• Conducting callouts to cardholders about their credit card payments. Monitoring and updating of MIS for credit card payments

• Conducting daily call outs to delinquent cardholders. Offering of payment scheme programs to eligible clients.