Sienna Kaur Email & Phone Number

London, United Kingdom

Tasked to implement PMO processes, controls and templates into the Trading Technology department of the Investments & Wealth Management stream of the Banking Group. This also involved working alongside Project managers to improve their reporting packs to Senior management and Stakeholders.• Global review of the current toolsets, processes, templates and framework for all of the Trading Technology Initiatives, programmes and projects.• Recommendation and implementation of new and update the tools, templates and processes encompassing the PRINCE 2 framework for all 2012 and future initiatives. This also includes other programmes and projects across EMEA, North America and APAC.• Overseeing and guiding Business analysts and Project managers on the new processes, tools and templates that have been developed.• The governance and control of the Program Management Office.• Managing resources of Project managers and IT developers for the Program Management Office.• Senior level reporting on all levels for future initiative programmes and projects to key Stakeholders.• Both onshore and offshore 3rd Party vendor liaison on a daily basis.• Escalation point for managing the any issues and risks being raised against all of the related programmes and projects.• Review all documentation created by the Project managers and other member of the project to ensure continuity and compliance against the standards set out by the bank.

London, United Kingdom

Responsibilities included management of PMO for programmes, projects and releases in accordance with the Infrastructure Services Group (ISG) standards and guidelines utilising Agile methodology.My key responsibilities included:• Provided a flexible distributed Project Management Office to support the delivery of programmes and portfolios for a number of high profile initiatives.• Was the single point of contact for reporting and ensuring that the Project management Framework including associated toolset were used effectively and pragmatically within each of the projects.• Ensuring corporate governance and control for each Head of group programmes was effectively implemented.• Designed, delivered and made provision of adequate and comprehensive reporting portfolio and Project level information packs for key Stakeholders.• Involved in designing, resourcing and implementing suitable PMO functions for each Project Manager. This also included the recruitment of project staff and balancing resource profiles across the fluctuating needs of the Portfolio.• Accountable for a Portfolio level oversight and management of Resource demand, Milestones, Dependencies, Financial Management, Change Control, RAID Management and Assurance within defined escalation processes.Achievements included:• Creating roadmaps for the newly created distributed PMO, where it was required to set out the strategic development for the next 3 years.• Designed, set-up and managed PMO teams delivering support, enablement and challenge services across the large transformation programme.

Reading, United Kingdom

Worked alongside the Change, Project and Technology managers including Business partners to ensure all projects were delivered on time and within budget.My key responsibilities included:• Responsible for implementing processes to all of the International Engineering Technology (IET).• Re-defined and reorganised the PMO department to meet the needs of Technology delivery, Development, Release management, Testing and Application Support Teams.• Co-ordinate all training requirements for the implementation of new and updated processes.• Management of an annual budget of £20m for all large initiatives.• Responsible for Financial reporting including Forecasting, Actuals, and Burn Rate intended for PMO related IET.• Reporting to Senior management on the IET Portfolio for all Scheduled projects including implementation of any decisions made by the Senior management.• Resolved all issues concerning the live projects to ensure that they were delivered to the business as per the schedule.• Ensured that all International technology projects followed the defined processes and compliance of deliverables.• Communicated with Project, Change, Technical and the Business managers to make sure all were provided with updated status as provided by the IET PMO office.• Provided in-depth knowledge transfer of a number of methodologies including SAP ASAP which allowed for full software development lifecycle on all of SAP relegated projects.• Reviewed and maintained PMO Processes and Controls including plans, Dependencies, Risk and Issue management.• Tracked delivery and reporting of all KPI’s relevant to the Steering groups and Programme boards.• Communicated important issues across the International Technology and key programme Stakeholders.

Newbury

Implemented a PMO function including the provisioning of governance and introduction of best practices on a multi-million pound 3G Network optimisation programme. This also included supporting the Senior Project managers with their day-to-day management task within the programme. Had oversight on all core control processes such as:• Weekly, monthly & ad hoc progress reporting.• Financial tracking & reporting.• Risk & Issue management.• Change control, project schedule tracking.• Resource planning and utilisation tracking.• Quality gate compliance.• Document management & system administration.• Gathering information, documentation and updating status for Governance boards and other key Business and IT Stakeholders.• Assisting in the recruitment Programme resource and financial management across all of all the projects within the programme.

Reading, United Kingdom

This role incorporated the full range of Project support and organisational activities including:• Producing weekly, monthly & ad hoc progress reporting.• Providing vital information required for producing Financial tracking reporting.• Assisted with the implementation of new and updated processes, planning systems and MI reporting across a number of different projects.• Liaised with key members of the various Finance teams for cost center management purposes. • Monitored inter-project dependencies relating to resource conflicts, environment usage and document release management.

Reading, United Kingdom

Supported four project managers in monitoring and updating project expenditure, RAID logs, Action logs and MS Project plans. In addition created and maintained a number of Excel based templates for carrying out resource cost estimates and purchase requisitions of hardware and software.