Play a key role in building out a vibrant new community for sustainability creatives on the Circle.so platform, leading efforts to attract, engage, and retain a diverse and dynamic client base. This new online community provides courses, personalized coaching, and career development for creatives in the sustainability sector. Leveraging expertise in user experience research, UX optimization, and human-centered design prototyping strategies, I evaluate and enhance the user experience within the Sustainability Creatives Hub, ensuring optimal engagement and heightened satisfaction among users.- Managing ongoing user testing process, including producing user surveys for different stages of prototype, conducting user interviews, identifying key takeaways, and producing task lists of actionable improvements. - Developed series of short engaging videos for social media that illustrate fundamental design principles.- Creating logo and branding for the company, and digital art for promotional merchandise.

Conceptualize and design educational board games and card games to teach high school students and teachers about air quality, environmental justice, and climate change. Prototype and iterate design of gameboard and adjunct game pieces. Conduct comprehensive user testing to gather valuable insights and refine game mechanics. Develop and deliver slide presentations to update client and team on progress at various stages of design process. Maintain open lines of communication to ensure alignment with project goals and client expectations. Participate in daily stand-up meetings, brainstorming, and collaboration meetings.- Designed, prototyped, and tested Enviro-Opoly board game, and continue to design additional games.- Developed judging surveys and presentation decks for student video contest and served as one of the judges.- Managing and creating content for social platforms YouTube, Instagram, and TikTok. Creating and revising website content.

Develop creative illustrative shirt designs for children and adult apparel. Develop unique business card designs for brand identity.

Ensured smooth operations by managing inflow of high-volume dining room, answering calls in timely manner, and scheduling reservations. Achieved complete client satisfaction by addressing queries and resolving complex issues on priority basis.- Increased customer retention and engagement by providing exceptional/memorable experience at restaurant.

Ensured excellent customer experience by managing flow of high-volume dining room and food line, preparing seating assignments prior to service, managing reservations, answering phones and customer questions, filling to-go orders, and offering information on menu items, beverages, and specials.

Analyzed and categorized UX research interview data to provide professor actionable insights for informed design decisions.

Conducted comprehensive usability testing and established product concepts as well as utilized Adobe XD, Illustrator, and InDesign to craft wireframes and high-fidelity prototypes. Designed mobile app prototype to reduce plastic usage and create environmental awareness. Generated UI for websites, including an online sustainable products marketplace for desktop, tablet, and mobile devices. Managed product to relieve parental stress during pandemic, including completing series of ethnographic customer interviews while informing multiple design iterations and final product mockup. Leveraged various tools, including Illustrator, Rhino 3D modeling, and CNC laser cutter to create furniture designs. Deployed Vectorworks CAD program to formulate architecture layout plans for interior/exterior designs. Devised sustainable packaging solutions, utilizing bioplastic and mycelium-based materials. Developed graphic layout for book with visual images, hierarchical typography, and color using Adobe InDesign.- Built strong brand identity by implementing effective marketing strategies and creating comprehensive designs, including product concepts, logos, business cards, letterheads, envelopes, and packaging.- Delivered product concepts, personas, wireframes, and high-fidelity prototypes by leveraging Adobe XD, Illustrator, and InDesign to drive user-centered designs and propose new ideas.- Crafted elegant and effective UI/UX designs for desktop, tablet, and mobile devices as well as conducted usability testing.- Created 3D-printed objects showcasing design expertise and additive manufacturing techniques by producing 3D models using Rhino 3D software.

Created various layouts of museum space, including creative and optimal pathways to draw visitors into museum and direct flow to video art exhibition. Delivered impactful projects to museum director by soliciting valuable feedback and integrating into refined design iterations.

Maximized visibility at university, in local community, and in State of California by managing all social media platforms, creating visual designs, and crafting posts for environmental organization. Led impactful social media and marketing initiatives by participating in weekly board and campaign meetings.

Researched and crafted articles to promote local Italian restaurants, museum expositions, and community events by conveying information, engaging readers, and fostering public awareness.