Sierra Bowen Email and Phone Number

• Conducted 30+ pre-screen phone interviews weekly between caregiver applicants and administrative applicants• Conducted 20+ zoom interviews weekly for caregiver applicants• Prepared for new hire onboarding by conducting background checks and scheduling drug tests and orientation classes• Collaborated with other Home Instead franchises to share resources and train caregivers together• Assisted in the creation of the new On-Call Care Professional position• Routinely met with HR Team to relay status updates on candidates• Collaborated with leadership on recruitment strategies, development plans, and performance management• Creatively sourced candidates using sign-on bonus programs and employee referral bonus campaigns• Maintained relationships with referral provider networks to aid in recruitment efforts• Managed job listings on all active job boards, including ZipRecruiter, Indeed, and local workforce sites• Emailed weekly newsletters to a database of 6,000+ employment inquiries using Constant Contact• Attended job fairs hosted by the Loudoun Workforce Center and George Mason University• Hosted two in-house job fairs to hire 50 caregivers in one day• Trained a colleague to create and submit invoices to Veterans Affairs

Managed student volunteers for Adopt-a-Grandparent programPlanned volunteer-led crafts to engage with seniors

Contacted 15 local businesses to donate items used in silent auctionSet up Pancakes for Parkinson’s fundraising event and managed volunteers

Worked closely with the Staffing Manager to staff shiftsAnswered phone calls Submitted invoices to Veterans AffairsSent notes and delivered packages for CAREGiver appreciation

Conducted 125+ phone interviews with CAREGiver applicantsConducted 75+ in-person interviews with CAREGiver applicantsCalled and verified references for new hiresCollected new hire documentation and input into ClearCare systemSet up orientation for new hiresPrepared invoices for clients

Provided customer service to personalize customers’ shopping experienceUnpacked and placed weekly shipmentModeled merchandise for promotions on social media