Sierra Hebert Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

Contribute to an excellent community member service environment by sharing product knowledge and spreading wellness through the in-store experience.Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, and loyalty program growth.Share product knowledge with the team, to make intentional recommendations for Community Members.Uphold presentation standards, to elevate the in-store experience.Contribute to a team environment where all Team Members consistently experience a sense of belonging and inclusion.

Walnut Creek, California, United States

Answered incoming internal calls to greet, and schedule appointments, and service members in a friendly and professional manner.Converted LifeSpa questions into appointments.Explained all Life Spa products, services, and treatments to guests and assisted them with determining their individual needs.Suggested upgrades or add-ons to products and services.Completed outgoing confirmation calls and appointment scheduling calls.

Brentwood, California, United States

Designed and implemented efficient recruiting processes. Consulted the owner in the creation of job descriptions and employee training. Advised the owner on how to evaluate candidates using competency-based rubrics.

San Francisco, California, United States

Sourced technical and non-technical candidates and coordinated all interviews, resulting in 6 new hires.Organized and led biweekly virtual events and 12 in-person events, resulting in a 60% increase in productivity.Led the new office organization and setup starting day 1.Reduced hiring time by 80% through streamlining interview process.Demonstrated strong innovation skills in designing and implementing a comprehensive onboarding program and onboarded 6 new hires.Onboarded Flok to help coordinate and organize the company retreat for 60 people (current employees and their plus ones).

San Francisco, California, United States

Implemented a new sourcing workflow that resulted in sourcing qualified candidates 5x faster.Developed and maintained relationships with external recruitment agencies, resulting in 4 V-level executives.Curated Greenhouse analytics and reports for the director of recruiting to present to leadership.Collaborated with the office operations manager to create a smooth onboarding experience for 8 new employees.

San Francisco, California, United States

Created and delivered interview training programs for hiring managers and interviewers, resulting in a 50% improvement in interview quality.Improved interview quality by 50% through creating and implementing training programs for hiring managers.Introduced an applicant tracking system that improved recruitment and cut hiring time by 75%.Supported 3 recruiters with coordinating 30+ technical and non-technical interviews a week.Created candidate surveys, recruiting email templates, and job descriptions.Onboarded and trained 3 new team members.Taught Yoga via ZOOM to colleagues during the COVID pandemic in 2020. which increased productivity and wellbeing by 60%.

Discovery Bay, California, United States

Co-owned and operated a home-based studio with my mother and sister. Taught Gentle (Hatha) yoga to 5 students weekly. Created promotional content for our Instagram and Facebook pages.

San Francisco, California, United States

Created candidate-centered experiences by cultivating cross-collaboration among interviewers resulting in a reduction in canceled or rescheduled interviews on our end by 90%.Supported 3 recruiters with scheduling over 50+ candidates a week across the U.S.Trained 10 hiring managers across the U.S. on Greenhouse functions and competency-based interviewing.Collaborated in process improvement projects that surpassed our 2018 total number of hires in the first 6 months of 2019.

Oakland, California, United States

Provided accessible and affordable patient care by advocating for patients.Coordinated appointments within and outside One Medical for 60+ patients daily.Educated patients daily on insurance benefits and self-advocacy.

Brentwood, California, United States

Built relationships and trust with Wellness Program members.Educated guests about the benefits of the Wellness Program.Efficiently scheduled and organized appointments for 20 service providers.

Columbia, Missouri, United States

Organized and stocked concession stand inventory. Promoted and sold Regal Crown Club Program to customers.Responsible for opening and closing out cash registers. Provided excellent customer service using ASL to communicate with customers.

Columbia, Missouri, United States

Assisted with training, guidance, supervision, and behavioral support.Administered medication and insulin to 5 clients.Planned and conducted individual outcomes and goals for 5 clients.Trained and onboarded 3 new Direct Support Professionals.Wrote detailed monthly reports to document individual clients' progress.

Columbia, Missouri, United States

Provided physical support to 5 residential clients with physical disabilities.Assisted 5 residential clients in day-to-day activities to help them maintain their independence. Documented client progress in daily logs.

Columbia, Missouri, United States

Acknowledged and assisted customers' needs.Promoted the Old Navy brand and products by offering suggestions to customers. Maintained visual appeal by organizing, folding, and sizing the products on the sales floor.

Columbia, Missouri, United States

Recruited 10 volunteers to contact businesses for donation items.Spearheaded the creation and planning of the organization’s Trivia Night fundraiser.Led informative presentations about how to contact businesses.Created promotional items for the fundraiser.

Columbia, Missouri, United States

Interviewed and hired 15 new customer service attendants.Reviewed and updated payroll.Trained groups of 10 new customer service attendants and student supervisors across 5 dining hallsLed 1:1 employee performance reviews for 20 customer service attendants and 5 student supervisors.

Columbia, Missouri, United States

Delegated tasks to customer service attendants.Created customer service attendant position charts.Communicated with fellow student supervisors during shifts and at close to get tasks completed.

Columbia, Missouri, United States

Prepared and dispensed food to customers.Directed customers to the Campus Dining Services office.

Post-Baccalaureate Certificate, Workplace Wellness

Summer Course, Business Psychology

Seminar, Human Resources Management/Personnel Administration, General

Seminar

Bachelor’S Degree, Health Sciences

Activities and Societies: Stressbusters Service-learning study abroad in Galway, Ireland

Minor, Leadership And Public Service

Certificate, Intercultural/Multicultural And Diversity Studies