Sierra Riley Email and Phone Number

• Assisted the Emergency Preparedness Coordinator with reviewing and updating Emergency Operation Plans (EOP).• Aided in preparing the extent of play, staging map, presentations, and additional documentation for upcoming hospital exercises. • Organized and inventoried the emergency preparedness equipment and supplies in various storage locations. • Prepared and organized FEMA, HavBed, and Decontamination training documents and presentations. • Arranged require emergency preparedness documentation for Joint Commission audit. • Attained knowledge regarding department and hospital emergency response policies and procedures.• Attended emergency preparedness community partner meetings with partners such as Southern Nevada Health District, Clark County Fire Department, and Las Vegas Metropolitan Police Department.

• Documented approximately 35 and 45 patients’ medical history in an electronic health record system daily, such as Practice Fusion.• Assisted the physician during procedures, such as medial branch blocks and radio frequency ablation. • Utilized ICD-10 and CPT codes to obtained prior authorizations from various insurance companies. • Managed physician’s calendar by scheduling and canceling patients’ appointments, which required a high level of customer service.• Verified patients’ insurance via electronic database and telephone communication. • Submitted CPT codes to the billing department following each patients’ visit.• Supported the billing department with processing insurance claims, such as Medicare and Worker’s Comp.• Supervised two medical assistants daily. • Applied office practices and procedures.

• Provided managerial support to eight Party Attendants. • Provided excellent customer service when addressing and resolving all inquiries and complaints.• Guided Party Attendants in providing proper set up of party rooms and arenas while placing focus on the customer service level. • Ensured staff and customers followed all safety rules and regulations.