Sierra O'Neal Email & Phone Number

Fort Worth, Texas, United States

Coppell, Texas, United States

Dallas, Texas, United States

• Product Owner responsible for Epics who defines robust use cases, flows, and overviews through understanding and defining all system requirements (MoSCoW method)• Partner with stakeholders and implementation team to gather research, analyze data, and document information needs and functional requirements while advocating for the user’s needs• Manages progress of development and pre-development processes with SpecMap and makes scheduling, planning, and defining scope changes accordingly• Experience in leading multiple projects and meetings, with contending resources and priorities. Experience writing user stories, requirements, and documentation in Azure software development environment • Reports on the status of development, operations, and system details to management

Dallas, Texas, United States

• Developed Test Plans and Test Cases for regression and integration testing for document processing and Intelligent capture financial technology software in the Mortgage, Lending, and Banking fields. •Experience with Manual, Functional, Smoke, Regression, E2E, white box, and black box testing.• Managed Test Suites, installed new deployment builds, was in charge of product slice demo for new epic/features of tested stories, and created QA training documentation. • Documented and Reported bugs and issues with deep attention to detail supported with logs, screenshots, videos• Gained hands-on experience working with Azure DevOps and AWS, testing end user and API calls with Postman and Docker, manual regression system level and web testing of UI and thick client modals with Dev tools along with Visual Paradigm requirements

Denison, Texas, United States

• Growth Oriented - Analyzed financial P&L statements and inventory ordering for a $1.58m store, increased store efficiency by 16%.• People Oriented - Collaborated with senior management on multiple functions including customer success, leadership training, and finance, increasing SMG survey submissions by 21% and identifying the pain points of customer feedback. Maintained and built relationships with 100+ customers daily, providing exceptional customer service which translated to an overall customer satisfaction rating score of 88%• Evaluated, hired, and managed up to 20 employees and scheduling, supported assessing strengths and overall skills which improved daily productivity for tasks. • Opened and managed a new store located in Denison, Texas as a newly promoted assistant manager and was promoted within 7 months to General Manager• Worked up to 60+ hours a week to defray the cost of tuition while in school

Sherman/Denison, Texas Area

Plano, Texas

Obtained experience in Bash programming, Oracle (12c), encrypting and decrypting files, sftp, SQL, Zabbix, VMware, linux CentOS 5.7-7, building various servers, permissions and server hardening

Celina, Texas, United States

Bachelor Of Science - Bs, Computer Science

Minor in Information Technology

Associate Of Science - As, Computer Science

Computer Science

Computer Science