Sierra Schulte Email & Phone Number

Remote

• Manage Interview – Offer Help Escalation Queue through CRM.• Identify boundaries and channels of decision-making throughout the organization in order to solve problems quickly and with clarity.• Present the situation and options to the decision-makers with recommendations for the best path forward.• Track all escalations and analyze trends to find gaps in current process while presenting possible solutions to decision-makers.• Prepare escalation data for monthly and quarterly presentations with Microsoft stakeholders.

Mckinney, Texas, United States

• Responsible for leading a team of University & Executive Recruiting Associates (UR & ERA) in support of U.S and Canada Global Talent Requisition within the Microsoft Corporation.• Serve as a liaison between candidates, exec administrators and recruiters throughout the scheduling/offer process.• Ongoing partnership with auditing teams to ensure consistent messaging to UR & ERA team and strict adherence to compliance standards.• Daily support for the team responsible for scheduling meetings and creating offers at the university & executive level.• Produce and document process refinement opportunities and implementation.• Preparation and delivery of training materials for new hires to University & Executive Recruiting Associates; facilitation and ongoing mentorship of all members on team.• Participate in IV Scheduling, RA teams, Leadership, and Audit meetings.• Provide additional support for special hiring projects. Extend knowledge and partnership to extended teams to drive increased productivity and best practice sharing.• Consultation and ongoing partnership with multiple parts of the business including Executive Recruiters, Compensation, HR, and aligned PM partners.• Back-up support on interview scheduling/offer escalations.• Subject matter expert for interview process and offer related topics for clients at Microsoft.• Owns candidate interview scheduling, offer creation and onboarding activities.

• Awarded Employee of the Month (June 2021, September 2021, December 2021, March 2022).• Preparation and presentation of lateral and promotional offers and HR Support for internal transfers for US and Canada based roles in Engineering, Sales, Services, Marketing, Corporate Finance, Legal, and Human Resource roles within Microsoft.• Conversion of level and salary for lateral and promotional offers across all professions and disciplines for both domestic and international movement.• Proficient in the use of internal tools such as iCIMS, Insights HR, Employee Central, MIMS, HireRight, CRM, Headtrax, GMAT• Preparation of domestic and international relocation packages and specialized bonuses; both including a high level of customization and tailoring to the employee and the needs of the business while adhering to strict compliance guidelines.• Serve as a liaison between partners with HR, Compensation, Recruiters, Hiring Managers, and other business partners as appropriate.• Strict adherence to compliance standard and exceeding audit score expectations as well as SLAs and KPIs.• Conduct Canada nuance compliance/offer process training, providing ongoing support to peers.• Manage negotiating the final details of internal transfers; offer performance reporting, compensation, relocation consultation, visa processing/evaluation and onboarding data for hires• Top performer among peers; trusted advisor to team and clients.• Proactively share best practice and process suggestions among team.

Spokane, Washington Area

• Recognition Received: Area Barista Championship (Awarded for performance and leadership throughout the entire company 2017,2018).• Awarded partner of the quarter (2018,2019,2020).• Mentor and prepare company executives for routine presentations and store openings focusing on process efficiency and honing craft.• Hold coffee preparation demonstrations and teach others the fundamentals of coffee craft.• Use creative skills to design seasonal promotion signage and displays for stores with high visibility.• Draft weekly communication logs, sharing process changes among team.• Certified Barista Trainer (trained approximately 30 employees).• Effectively communicate among the team in the workplace.• Provide daily quality customer service.

Snohomish, Washington, United States

• Maintain professional communication and service with clientele at special events, such as corporate events and weddings with up to 800 guests.• Cash and inventory management and handling.• Communicate and work efficiently in a high stress environment.• Use time management and organizational skills to meet deadlines, while balancing multiple events.

Everett, Washington, United States

• Supervise 15 employees in high volume environment.• Cash and inventory management.• Design weekly schedules for staff.• Train and track success for new employees