Siew Chan Goo Email & Phone Number

Singapore

Optimizing revenue generation and overall profitability by developing and executing strategies that enhance sales efficiency, improve data quality, and drive revenue growth.Sales & Revenue Operation:- Develop and execute a revenue operations strategy aligned with overall business objectives.- Collaborate with sales and marketing teams to optimize sales processes, tools, and resources to improve sales efficiency and productivity.- Oversee data quality and integrity within the CRM system (Salesforce and Hubspot) and other relevant platforms, ensuring accurate and actionable data for analysis.- Enhance forecasting models and conduct in-depth sales performance analysis to identify trends and opportunities.- Maximize the utilization of the CRM system by configuring, customizing, and training users to optimize sales effectiveness.- Identify and implement automation opportunities to streamline sales processes and improve operational efficiency.Budget Management- Work closely with finance team on developing the Sales & Marketing department's annual budget, including revenue/sales targets, expense allocations, and resource planning- Monitor and manage the sales department's budget throughout the year, ensuring adherence to financial guidelines and targets- Work closely with finance, marketing, and sales teams to achieve revenue goals.

Singapore

Sales & Revenue Operation:- Develop and execute a comprehensive revenue operations strategy aligned with business objectives, including revenue forecasting, quota setting, and territory planning.- Optimize sales processes, tools, and resources to improve sales productivity and win rates.- Oversee data quality, integrity, and governance across CRM, marketing automation, and other relevant systems. Leverage data analytics to identify trends, optimize performance, and inform decision-making.- Manage sales operations, including opportunity management, forecasting, and reporting.- Foster strong partnerships with sales, marketing, finance, and customer success teams to achieve shared goals.

Singapore

Partnering Sales & Marketing, Finance & Product team to drive strategic planning, provide business insights, and improve productivity- Analyze and optimize sales processes to improve efficiency, increase sales productivity, and enhance customer experience.- manage sales tools and technologies to support sales operations and enable sales teams.- Collect, analyze, and report on sales data to identify trends, measure performance, and inform strategic decision-making.- Develop and maintain accurate sales forecasts, providing insights to sales leadership and executive teams.- Collaborate with finance team on developing sales compensation plans to motivate and reward sales performance.- Create and distribute sales reports and dashboards to provide visibility into sales performance.

Singapore

- Delivered World-Wide and Regional level data management, validation and business analytics reporting with value-adding insight as well as managing the operational cadence of the prime business- Provided Sales Team and Management team in weekly, monthly, quarterly and yearly deliverables- Delivered Business intelligent deliverables (history data reports, forecast reports, business analytics report as well as monthly and quarterly dashboards)- Drove annual planning process across global sales organization, including business modeling, territory planning, compensation design, in close partnership with Finance and other cross-functional leadership.- Suggested recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity- Played an important role on Sales Planning, Sales Strategy and execution of Sales Initiatives- Participated in Sales forecasting for goal setting using past data and indicators- Supported QBR Planning- Facilitated solutions and planning to improve data quality- Reviewed and improved existing workflow and processes- Assisted in improvement plan on Increasing Sales team's efficiency with leads, transactions, and time management- Participated in cross-functional teams (Sales, Inside-Sales, Channels, Marketing) on addressing business strategic and supporting business functions- Worked closely with World Wide Training Partners and internal training development team to deliver training efficiently- Improved training process and reviewed training business plan with Training Partners

Singapore

Jan 2016 - June 2018 (Part-time basis)Accountabilities:● Continuous on researching the market and products to define the product roadmap● Accomplish marketing and sales objectives by planning, developing, implementing, and evaluating, advertising, and trade promotion programs with limited cost● Identifying marketing opportunities by identifying consumer requirements; defining market, and competitor's strengths and weaknesses● Plan and execute all Web, SEO/SEM, email, social media and display advertising campaigns● Design, build and maintaining presence of social media

Singapore

• Facilitated internal and cross functional meeting with stakeholders (Sales, Product marketing, Project Manager, and Customers) directly to gather the requirement on Localization• Developed detail schedule for each deliverable, budget, and resource allocation for each project to ascertain all localization costs factored into the business case• Drove product localization activities for both software and documentations for Asia Pacific region (SEA, Australia/New Zealand, and Japan) to ensure cost and schedule executed as planned• Reviewed and approved test cases used for UI prompt test for various Asia languages• Provided stakeholders weekly project updates and monthly expenses reports for the projects assigned• Continuous effort to enhance localization process to increase productivity and cost savingAchievement• Cost saving on translation and inventory at factory by standardizing used of inbox materials• Cost saving and man hour reduced by simplified the BOM and number of SKUS for Asia customers• Completed Japan project earlier by 1 month with improved process

Singapore

• Trained and ensured ODM (Original Design Manufacturing) vendors meet Motorola Specification on product shipment.• Worked with Technical Account Manager from each country to ensure the product compliance prior to shipment (box, labels on phone (CE logo, Recycle bin logo, TA label for Taiwan, CCC and TA label for China), user manual, warranty cards, and inserts)• Coordinated cross teams interface, deliverable and task assignment to enable product shipment on schedule.• Managed and improved existing processes in training of ODM and various activities’ cycle.Achievement• Provided solution on pallet design to increase number of units per pallet – reduce transportation cost per unit• Reduced qualification cycle for collaterals with new process implemented – use pre-final artwork for qualification and final artwork for mass production

Singapore

• Provided solution for ODM partners and 3rd party vendors on issues occurred on all java application (games) that preloaded to mobile phones.• Enforced vendors to utilize tools, methods and process to resolve the Software issues• Droved to closure all software customization requirements for Motorola mass market cell phone with improved time cycle.• Delivered the embedded software and support the field failure analysis within minimum resources.• Coordinated cross teams interfaces, deliverable and task assignments.• Managed, developed and improved existing processes for the customization of Motorola mobile phone software for various mass market phones on a global scale.Achievement• Provided test cases to vendor to ensure java application running well in different platform• Provided solutions to vendor to resolve the java application issues within the schedule

Singapore

• Project Name: BioPlanner • Project Description: A Genetic Algorithm based hierarchical design planning and optimization tool for various IC physical designs• Project Duration: Evaluation copy by end of September 2002• Project Team: A project manager with 5 Software Engineers and 1 Application Engineer• My Role and Responsibilities: 1) Design and develop timing calculation module which was implemented using C Programming on UNIX platform. 2) Design and develop the graphical user interface of the project for user interaction to this tool using JAVA in UNIX platform. 3) Basic testing of individual function of this project